-
January 2024 by Karen E. C.
Derby Big Y is convenient & parking is good. Fresh Fish cold case is a winner & they also fry fish for take out fish & chips. Service is good. Store seems a little crowded with products but that's a good thing I guess. Well lit & clean. One of the better grocery stores in Southern Connecticut. Derby store does not have gas pumps. You need to go to Milford for Big Y gas which is very reasonably priced.
-
November 2023 by Stacie Cavallaro
Last week I had placed an order with our local Big Y Supermarket for the prepared Thanksgiving dinner; the fully cooked turkey breast and all the side dishes. The cost was $99.99. My husband picked up our order today and I cannot express how totally disgusted I am!! The photos on-line showed a beautifully cooked turkey breast; what we now have is a vacuum packaged turkey breast!! Oh yes, they did provide cooking instructions, but the whole reason for ordering this fully cooked dinner was so that I would not have to do the cooking!! The photos on-line looked beautiful; but that is not what we received!! The manager was of no help when I called the store; basically only saying that she is sorry I am unhappy!! So now I am stuck with this piece of meat and I need to figure out what to do with it!! In my opinion, this was false advertising!! Had I known, I never would have ordered it!! Oh, I went back on- line to show my husband what I ordered and of course, the photos have been removed from their website!! I definitely will never order from Big Y again!!! Happy Thanksgiving, all!!!
-
November 2023 by Stacie C.
I had placed an order for the Thanksgiving pre-cooked dinner, consisting of an oven roasted turkey breast and several side dishes, at a cost of $99.99. I am handicapped and I thought this would be a great way to serve our holiday dinner. My husband picked up our order today, the day before Thanksgiving, and when he brought it home, I cannot express how disgusted and upset I was! The turkey breast was a vacuum-packed breast and looked nothing like it was advertised on the web site. I called Big Y and spoke with the store manager. I expressed to her how angry I was with the turkey breast, and all she could say was "I'm sorry you are unhappy"....... That's it!!!! Now I am left to figure out what to do; how on earth am I going to prepare this disgusting thing for my family!!! I feel as though our holiday dinner has been ruined!!!I went back on the store's website to show my husband the photo of what I had ordered. Of course, their ad was no longer there; the ad had been taken down. This store has falsely advertised the holiday dinner. I am so angry and I will never step foot into a Big Y supermarket again!
-
November 2023 by Adam “Hoodie Does” Hood
Wow, as a Florida transplant this feels like if a Publix and Whole foods had a baby. Very clean and great selection. The bakery and meat areas were stacked up with great quality food. The selection was great all over and they even had limited release beers that I had not seen in years down south. This is my new go to, I'll drive the extra 10 mins
-
November 2023 by Jan Benevento
Place was clean , staff was cool , just stopped in for a sub can't complain about anything here good food good people fair price
-
November 2023 by Dennis Zhaunerchyk
They have fresh pineapple, Boars head meat in deli. They have bags of yetba mate too.
-
October 2023 by Herbert R.
What happened to this store???I went to the service desk to ask for some help finding and item. There was a shorter woman with glasses talking to another larger woman. She was bragging that she was a b**ch and proud of it. She wasn't kidding. This person is the boss and yes she was absolutely what she claims.
-
September 2023 by Charlie J.
This is an awesome Big Y the only thing holding the Derby, CT location back from being absolutely perfect is the lack of a gas station/big y express!!!!
-
July 2023 by Cody Peters
I love this Big Y! It is a very clean store and the staff is always friendly and helpful! I always have a pleasant experience when I shop here.
-
July 2023 by Adrienne Geddie
I love there selection and prices. There Customer Service is excellent, would almost compare it to Stew Leonard's
-
July 2023 by Heather Merrill
always a great selection of produce and meat. love the free fruit for kids while shopping. thanks so much!!!
-
June 2023 by Chandan Nuckched
I can’t believe they have jackfruits regularly in spring and summer!
-
April 2023 by Debra Forselius
Great, they had what I needed and many Glutin Free options.
-
March 2023 by Andres Reyes
I've always enjoyed Big Y, but the cashier who watches the self check out line (tall, slender older woman with glasses) absolutely has to check her profiling. Everytime I check out, she hovers over me and no one else! She also asks if I scanned everything in my cart... She does not ask anyone else! This has happened several times to the point where I even asked if she wanted to check my receipts to which she said no, but has no issue waving over a manager to check the checkout machine when I am walking out the door. I have no clue what this lady's issue is, but the next time it happens; I will record my interactions with her and report this to district...
-
March 2023 by Hanna Elizabeth
The staff is so hostile there, i have been watched over while checking out multiple times to see if i scanned all my items like i am shoplifting. I understand this is a reoccurring issue for businesses but don’t have your staff hover over me the entire time while i’m checking out and then ask me if i scanned all my items. Don’t feel like giving anymore of my money to this place anytime soon
