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December 2023 by alexa bacoulis
Great employees! Giana, Jess, Bianca, and Travis are all wonderful! Truly provide the best customer service and I feel like they always care so much! 10/10 recommend! Favorite planet fitness location❤️
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December 2023 by Edwin Santiago
Been satisfied ever since my wife and I started going back to the gym in April 2023. Plenty of room and space for your workouts. It is not over crowded which has been a peeve of mine at different gyms I went to in the past. Overall, I am very satisfied.
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December 2023 by Amelia Clark
The derby gym is always so clean and all employees are friendly
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October 2023 by Gregory Emond
Worst experience with a gym. I cancelled my membership april of this year and I had no contract “hassle free” cancel anytime type of deal. They have been charging me monthly still I told my bank to block payments I’ve spoken to people from planet directly several times and they’re making me responsible for payments even tho I haven’t set foot in there since April their employee messed up on their end now I have to get a lawyer, avoid them like the plague.
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October 2023 by Peter Thomas
Nice Planet fitness location. Clean, all equipment in good condition, plenty of parking.
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October 2023 by jason grant
showers need to be cleaned WAY more often. flys were landing on the shower head as i was getting in. other than that the place is great and really low key
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October 2023 by Anna Park
Clean and staff is friendly. Feels more luxurious than it is. Wish they sold protein shakes. And tampons.
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August 2023 by Bonnie Barco
Great gym! Clean and nice new equipment.
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July 2023 by Dinorah Melendez
I go at 5.00am I wish they open earlier. I go to the Derby CT one. There is an old guy that comes in that makes alot of noise. I think he thinks he owns the place. He also huffs and puffs while working out.I chose Planet for there rules.The cleaning guy walks around singing out loud.It's annoying.I think the young employees need to pay more attention.Make sure there are paper towels
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June 2023 by james mackey
PLANET FITNESS IS A LARGE VERY CLEAN FACILITY THAT OFFERS A WIDE RANGE OF FITNESS ACTIVITIES. THE STAFF ISVERY FRIENDLY AND HELPFUL. WHAT'S NOT TO LIKE?
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June 2023 by Susan Schroeder
Enjoyable time in clean place with great people. Maybe address peeps in their PJs that work out, as per the dress code. lol.
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April 2023 by Christina R.
I was paying for a membership for my son until he moved out of state for school. When I tried to cancel, I was told that I could send an email requesting the cancellation. I did so in August 2022. It is now April 2023 and I'm still being charged. I've called several times and am always told I need to speak with a manager. I finally speak with someone that told me to hold on so she could talk to her manager and I was hung up on and now no one is answering the phone. Horrible way to do business.
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April 2023 by S L
The young man at the front desk, (he had a tattoo on his neck, my apologies for not getting his name) this afternoon was very personable, polite, professional and informative. Excellent customer service!
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April 2023 by Frank Scialis
Clean place, equipment is like new and a good variety, plenty of cleaning stations located throughout, staff is friendly. The men's bathroom/shower and locker room is clean.
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April 2023 by Trajan Spillane
I've been to lots of gyms in my life, and this one runs a bit better than average.