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February 2024 by Chelsea
Very friendly & helpful. Come here often to ship packages. Thank you Kim & the other gentleman up front for always having a positive attitude
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October 2023 by Keisha Lopez
This past weekend one of our packages was mistakenly delivered to another address. The package was a dress for my daughter’s homecoming dance. After reaching out and trying to locate the package, the postal office and all their workers truly got together and worked hard on making this right I have a happy 16 year-old at home, all thanks to them not giving up. I truly appreciate it.
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October 2023 by Ann Tomei
Rude woman. Why do they let these people work here without proper etiquette and customer service skills. No common sense. Its hard to even have communicate with such people who refuse to listen.
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October 2023 by Carson
We always get great service at this post office and Kim is great. We run a online retail business and she is always so helpful. Thank You!
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October 2023 by Deb A
The clerk was rude, sloppy and should not be working with customers
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April 2023 by Kristina Lindsay
They are HORRIBLE with delivering mail , they take forever to get a piece of mail , lazy as ever and put my mail in the WRONG BOX ! Get it together and actually do your job
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April 2023 by Anthony Caserta
Everyone is always super helpful!!! I’ve never had any problems with this branch. Every transaction is super smooth. I routinely ship my eBay orders from this branch and have never had any issues.
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August 2022 by Jae'La Penelope
i went to this location on 8/15/22 and an older white woman with glasses and brownish/gray hair ruined my entire day completely. i understand working with the public is hard, but my problem with this interaction is as follows; the white man who was in line right before me was treated with politeness. as soon as it was my turn, i was greeted with a “what”. which already rubbed me the wrong way. i explained to her that i had been getting messages to pick up my mail from the post office INSTEAD of it being delivered for the past week. she sighed extremely loud and yanked a pink slip off of the counter and told me that if i didnt have one that my visit was pointless. i remained calm because i genuinely didnt know that but i asked it she could please check as my package as something important. she asked if i had a tracking number, and when i started to read off the numbers she stopped me while i was speaking and said “do you know you can read two numbers at a time”. almost immediately after this RUDE comment she got my number wrong. in with which she searched for my package and nothing came up. i knew she had typed it wrong because after i repeated a number she did not press the keyboard. i asked if we can do the search again and she rolled her eyes and sucked her teeth. i’d like to point out that i was the only person in the entire building at this time. when we did it again, we figured out my package and i was able to get it. i asked where the nearest mailbox was, and she said, “did you not see it when you came in the door?”. absolutely disgusting attitude. i find it ridiculous that the white man infront of me was treated with respect and less than a few seconds later i was not..
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August 2022 by Jessica Valle
This is now the 4th time i have been rudely yelled at by the woman at the front desk and enough is enough. She is so caustic she should not be allowed to talk to customers. I just went to Ansonia after having an unecessary argument with Derby and the woman at Ansonia was absolutely lovely. There used to be a gentleman on Saturday mornings who was nice but the older woman now has been the only one the past few times and she is just mean. I will say my actual mail carrier is amazing and Im not sure if shes still the manager (I want to say Debbie??) Was awesome once when i was having issues getting things delievered and hand brought something to my house....but the woman's attitude at the front desk is unacceptable.
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August 2022 by Alicia F.
In my opinion, the middle aged/older white woman with brown hair at the front desk is a racist and a bully. She screams and gets mad when you ring the bell and expect her to do any work, and barks orders at you like a drill sergeant. I have also watched her mouth off and bully an obviously mentally handicapped person. She needs to be fired before the post office gets sued. If she doesn't like you, she will give your place in line to someone else and drag out your time at the counter on purpose (even holding up other customers in the process). I feel like I need to have the postmaster come to the desk each time I need to mail a package. If she gives you trouble, call the customer service number and ask for agent and bypass the menu options to leave a complaint.
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April 2022 by Samatha Baez
This is literally the worst post office I’ve ever been to. To the rude old white woman with glasses that’s always in a bad mood and hates her job to the black man that just started working mornings. He decided after scanning and accepting my packages that it wasn’t acceptable. He decided after they were in the system that the packaging didn’t meet standards. Why wasn’t this inspected beforehand? What is the point of their jobs. The only one who is decent is the younger woman but that’s only because she literally doesn’t know what she’s doing and is tired of being yelled at. They all need to be retrained in customer service and polices. Because they’re all unprofessional. And they’re a government job. Shameful.
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March 2022 by Poplens Productions
Feb 24, 2022, I'm at the door at here at 4:01PM the lady lock up the front door and stated that she stops serving customers at 4:00PM even though the closing schedule is 4:30PM. There are 7 other customers out there dealing with the same frustration. This is ridiculous!
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March 2022 by Zhang Ruxin (Victor)
Very rude staff there. An old woman roared like a lion when she was "explaining" the issue to me. I heard nothing but just her roaring.
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July 2021 by Laura Lenhard
I ship packages from my store in Derby using this office at least once or twice a week - staff is always helpful and friendly.
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July 2021 by Be Kind
Be nice..
