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January 2024 by T. Nguyen
I’ve been going to EGM on a friend’s recommendation (thanks Simon!) I’m glad I did. Mike Malloy, Joanna, and the rest of the team are quality people, and do quality work. I’ve had both big jobs and small jobs, and random jobs — and all along the way, not only was EGM professional, communicative, and helpful - they are reasonably priced. Mike and his team really put me at ease. If you have ANY type of Subaru woes, complications or problems, I 100% would recommend this shop. Mike will go above and beyond in getting you scheduled and taken care of. Wish I found about them sooner!
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December 2023 by Andrew Horn
Bought a car here about two months ago. I really appreciated the effort they went through to get the car ready and communicate with me throughout. I recently reached out with an issue that I hadn’t noticed before, and they seemed more than happy to fit me in the schedule to take a look. If you’re looking for a Subaru, this is the place to go!
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December 2023 by john Brett
Wow!!!! Rudest person I have EVER talked to on the phone. The guy couldn't get off the phone fast enough and continuously kept cutting me off mid sentence. I called to try and resolve an issue I'm having with a Subaru outback and they clearly didn't want to help at all!!! Won't be getting my business any time soon!!! What an A$$hat!!!
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August 2023 by Eric Stacey
Bought my Subaru Forester here and went for service multiple times. Was finally informed after multiple issues getting back and forth when trying to bring my car in for servicing, and multiple delays getting my car back on multiple occasions, that if I scheduled an appointment ahead of time that I could get a loner car.After calling to make an appointment it took a week for the office lady to get back to me and all she could tell me was to call back a week later. When I did call back it took multiple calls before I was able to speak to anyone who knew what was going on, only to be told that loner cars are only given out for big jobs. The owner, Mike, wanted me to bring my car up because they weren't sure it's safe for me to drive it.When I called in the day before my appointment to confirm that a loner would be there in case they needed to keep the car the same office lady was unbelievably disrespectful. She repeatedly talked over me, was yelling at me repeatedly, told me it was my fault that she can't do her job and that it took them 2 weeks to finally get me in touch with the owner, and it was a terrible experience. I cancelled my appointment (though she probably didn't do her job, again, and actually cancel it) and while it is going to be more expensive going elsewhere and take longer for me to get my car looked at and fixed it is worth it to avoid giving my business to a place that employs someone so disrespectful.
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October 2022 by jerry barraza
The owner and staff are some of the best in the business. Honest and courteous, the members at team East Granby Motors answered all my questions without hesitation. You feel good about bringing your business here. One of the best, if not the best warranties out there (no extra cost) offers peace of mind.
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October 2022 by KW Puddle Pirate
The owner and staff are some of the best in the business. Honest and courteous, the members at team East Granby Motors answered all my questions without hesitation. You feel good about bringing your business here. One of the best, if not the best warranties out there (no extra cost) offers peace of mind.
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September 2022 by Greg Orred
These guys know Subarus! My sons Outback has been well maintained there. Highly recommend!
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July 2022 by Patrick
Honest and trustworthy. Recently purchased a 2011 subaru forester limited. All my concerns were addressed and the price was unbeatable.
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May 2022 by Anne w
Owner Mike is super honest. I have been dealing with him for about 9 years. I would never go anywhere else.
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May 2022 by Anne w
Owner Mike is super honest. I have been dealing with him for about 9 years. I would never go anywhere else.
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December 2021 by Caroline
The owner is amazing. Was just in town for the weekend and had an issue with my Subaru. They were able to squeeze me in despite being very busy. It wound up being a quick and easy fix so they made the repair for no charge.
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December 2021 by Ken Anstett
Was very happy with great deal on a used car with a great warranty...The owner was very down to earth guy who's been in business 20yrs...so far very happy and highly recommend...
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December 2021 by Kenneth Anstett
These guy's are AWESOME...The Owner went above and beyond to make sure my purchase was done correctly and that I was really satisfied with him and his work...I highly recommend him and am sure I will be going to him again soon
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November 2021 by Eric Murphy
Sold me an unsafe flood car. They tried to work with me, but their mechanics couldn’t stand by their work. Went back multiple times for the same problems. Drive shaft fell off literally when I drove the car off the lot. Three stars because the engine work did manage to hold up, their body and mechanical work did not. I wouldn’t say avoid this place completely, but inspect the car thoroughly before a purchase.
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June 2021 by Robert Wheeler
Finds the hidden issues that no else can find.
