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October 2024 by Melissa Renee
Do NOT trust these women. I went there with my Elantra and foolishly admitted this was my first automatic transmission and I thought there might be something wrong with it. Jennifer checked it out and said yes it needs a new transmission. DJ then called me the next day and said they had two prices: an $8k remanufactured one (seriously?) or another one that was $4k. It seemed to me like she gave me the absurd $8k figure first to make the $4k seem like a deal and from the research I had done that seemed a little high.
I took the car to two other transmission shops. They both asked me what criteria Jennifer and DJ had used to determine the transmission needed to replaced because they said that none of their usual markers (including certain engine codes) were present. One code was present that indicated a faulty O2 sensor that was likely the cause of the symptoms I was feeling.
I called Aamco back and asked DJ what criteria were used to determine I needed a new transmission because two other shops said I didn’t. Her response: “why don’t you go there then?”
Total crooks, and don’t let the happy hippie dippy act fool you. At a minimum, have another shop diagnose it before you agree to give them a penny or - better - just don’t go there.
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March 2024 by Brandon Canty
All I can say is God bless these guys. Especially Steph and Jen. I won't take my car anywhere else. In a world where everything feels transactional and comes with a catch, these guys are truly a group of honest and ethical people. They worked harder to fix my car than anyone I've ever worked with. Whatever they charge you, I promise it's fair. I truly cannot say enough good things about them. Thanks guys.
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February 2024 by Damar Womack
This place Is the most honest place I've been to. They got my check engine light off with no problem free of charge, most would have tried to hustle you. Highly recommend them. The guy at the desk is very cool and informative
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February 2024 by Dana Wine
Great service and price!
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January 2024 by Paul Dickie
At 111k miles my 2013 Ram 2500 had a transmission issue that forced it into "limp mode" which only allows 4th and reverse gears (so you can get it to service). I brought it to Talcot Transmissions in West Hartford and they charged me $145 to "diagnose" it. They claimed the transmission needed to be removed and completely rebuilt for an additional cost of $5600. I had doubts whether all the work was needed so I brought the truck to AAMCO of East Hartford. At AAMCO Steph did a free check and diagnosed a problem with the solenoid pack. The problem was repaired with new parts and works great (for $1525 including tax). Thanks to AAMCO and no thanks to Talcot Transmissions.
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January 2024 by Craig Jackson
Good service
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August 2023 by paledave1
Recommended. Aamco took great care of my car in a timely fashion, they were efficient and professional, and they fixed the problem. Their diagnostic was explained in simple terms to me, a layman, and from the first moment I knew that they wanted to help me. Superb work.
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July 2023 by Devon Thompson
Awesome experience, she really know what she’s doing.
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July 2023 by Owen Reacts
Sam Palmer had amazing customer service and helped me get everything I needed done sorted out.
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June 2023 by Antoine Johnson
She was very helpful, politely, and very respectfully. I personally appreciate her concerns. Thank you and hope to hear back from you soon ma'am.Service: Engine repair
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June 2023 by Jessica Feliciano
Super friendly and professional Jennifer was a tremendous technician, Recommended ?Service: Auto engine diagnostic
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June 2023 by Carlo Barrios
Show up on time, professional and explain whit courtesy
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June 2023 by Luis Playa
The service provided by the staff was professional at all times. The quality of work and pricing was perfect. I highly recommend this business for anybody who's looking for.
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June 2023 by karen green
Very Professional and Friendly
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June 2023 by Victoria G
Diagnostic of Transmission- Jennifer is an excellent rep. She really knows her stuff and took the time to listen, explain and diagnose. Thank you.
