-
January 2024 by shanelle maddox
Wow Nick it nothing you can’t do for me I’m on a joint account with my son that was under age when he got his account which is cool and now his account went in the negative and y’all reach out to him about the account which no one reach out to the PRIMARY account holder to let me no he was in the negative but y’all went in my account and took my money without notifying me and all you can do is apologize Apologize to your employees that didn’t do they job with contacting the Primary account holder about his account I will no longer stay with America’s First Network Credit Union comes to find out I’m not the primary account holder when I went to resolve the situation Nick was no help and wouldn’t give me information to his supervisor or his boss if anyone have information it would be of great help
-
June 2023 by Tech help
worse company to finance. this company is scam. they charge me $109 to finance with them.NEVER EVER, EVER, EVER WORK WITH THIS COMPANY.50 dollar fee just for processing.item cost 1050 and your company is charging $3250.47. this is 250+% of interest.
-
October 2022 by lin kurtz
I have been a member of this credit union for 28 years. I have generally gotten good service. However, I want to alert all that they evidently have a very long hold policy (10 business days) on sizable deposits. Nearly two weeks ago, I deposited a sizable bank check, and am still waiting for it to clear. I spoke directly to CEO Nick Moalli, who informed me that he would be able to have it cleared by today, but it is still sitting in my account, not cleared. Bad policy, AFNCU, and dishonest on top of that with your update to me; you have just lost my respect.
-
September 2022 by L. W.
I've been with this Credit Union for over 20 years. Exceptional service from each location and every employee I've interacted with. Very accommodating and provides relentless effort to help you with products suitable for you. They have great fraud protection tools in place as well.
-
February 2022 by Lola White
I've been with this Credit Union for over 20 years. Exceptional service from each location and every employee I've interacted with. Very accommodating and provides relentless effort to help you with products suitable for you. They have great fraud protection tools in place as well.
-
December 2020 by Katherine Varga
Where do I start? Americas First Network CU has been amazing in all aspects. I’ve been a member for almost 3 years now. First let me start with the staff up front. Every time I call or walk into the branch I receive nothing but the best service, and upmost respect. The girls are kind and very knowledgeable. I haven’t had one problem with transactions to my account. The girls explained to me ATMS around the state I can use with NO fee! And that includes most of the ATMS in Walgreens! AFNCU has loan programs which I absolutely love. During the holiday season the promotion loans are perfect for helping me get quick money with low monthly payments! The loan officers are amazing and they really help you through the whole process. It’s also nice that have so many branches all over the state!! If you have the option to join AFNCU I would highly highly suggest.
-
December 2020 by Volkan Yalim
Horrible bank, no ATM , customer service needs more training, don’t go here.
-
December 2020 by Katherine V.
Where do I start? Americas First Network CU has been amazing in all aspects. I've been a member for almost 3 years now. First let me start with the staff up front. Every time I call or walk into the branch I receive nothing but the best service, and upmost respect. The girls are kind and very knowledgeable. I haven't had one problem with transactions to my account. The girls explained to me ATMS around the state I can use with NO fee! And that includes most of the ATMS in Walgreens! AFNCU has loan programs which I absolutely love. During the holiday season the promotion loans are perfect for helping me get quick money with low monthly payments! The loan officers are amazing and they really help you through the whole process. It's also nice that have so many branches all over the state!! If you have the option to join AFNCU I would highly highly suggest!.
