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November 2023 by Katherine Eggleston
Mo was the best person I could have ever asked for to assist me in getting my first new car! He was honest and I never felt pressured or rushed to make any type of decisions. (And he even had a bow on it for when I came to pick it up!) My family has been going to this dealer for years so I knew I could trust everyone there to help every step of the way ?
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November 2023 by Wendy Gacek
Had a pleasant experience from start to finish with Mo. He made the process of trading in a car for a replacement very transparent and smooth. I’ve had too many negative experiences in the car industry and Mo turned that around. He is kind, patient and most of all knowledgeable. I highly recommend him.
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October 2023 by Debora Etzi
Honest review on the service department, my very first experience here was a not so good one about 4 years ago. Damn near infuriating…Since then I HAD to visit a dealer for a delicate repair earlier this year. I had such an amazing experience then, that I have been going to them since and wow, what a difference! The staff, the quality of work and the efficiency… I can honestly say I am truly happy with Gengras & will continue to bring my Jeep here. Whatever you did or are doing to have turned the experience a client has, around…keep it up! Recently went in with a sudden oil leak… they did the work the same day, they remembered my name & even stayed late to get the job done. While I know dealerships can cost a bit more than mom & pop shops, the level of care and getting to the root of the car issue the FIRST time is priceless…. and the white glove service makes it well worth it! Ed, big shout out my friend, you rock!
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October 2023 by Ildiko Szabo
My recent experience with Gengras Chrysler Dodge Jeep Ram has been exceptional. I received such great customer service and I truly felt valued as a customer. Devin was honest and transparent with me and I appreciated that the most about his qualities in the process. Devin and Mohamed truly went above and beyond to ensure my happiness and customers don't forget that. It was very much appreciated and recognized. Sam was extremely helpful and knowledgeable. I appreciate all you did for me- Devin, Mohamed, and Sam! Thank you for the exceptional experience!!
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August 2023 by Brittany Backman
My experience with Gengras and their staff was wonderful. Specifically Alejandro Cabrera who I worked with on buying my new jeep. I don’t think I could buy a car from anyone else! He was very knowledgeable, trustworthy, extremely personable and just overall great to work with. Frankie was also fantastic working with and made the process very quick and easy. Also thanks to Sam for all the help! I highly recommend Gengras!
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August 2023 by Jonathan Edmond
Nick Chellani & Victoria Stewart were extremely helpful and knowledgeable! I definitely recommend see them for your needs! Awesome Experience! Nick really ensured my requirements were met even past closing time, never rushed me and was very patient!
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August 2023 by Gary G.
Worst service department I have ever witnessed...sales process was a great experience buying my new 2022 dodge ram 1500 but every time I bring it in for services it's a nightmare.
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August 2023 by Michael S.
Absolutely horrific service center! My Jeep Grand Cherokee has been sitting at this service center for 5 months and they still can't get a part from Mopar. I've had 3 primary contacts at the Service Center and all have resigned over this time period. Every month the estimated arrival date gets pushed out and no one contacts me or apologizes for the delay. I would not recommend this place for service. Horrible!
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August 2023 by Sherry G.
My husband and I both bought new vehicles. My husband is very happy with his truck and they made the choosing and buying process very easy. Victoria and Mo were friendly and answered all of our questions. It took three weeks to get mine because of the title lien release but that wasn't their fault. Over all we are very happy.
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August 2023 by James G.
Very happy with the truck I Purchased they did a great job with the ceramic coating on it customer service was great !!!
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July 2023 by Greg M.
Brought my car in for servicing in July 2023. Terrible service, poor communication and no follow up. I look at service departments as one of the most important reasons to buy from a dealership. Will not be buying any cars here.
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July 2023 by Dawn Stacey E.
I found the used car I wanted for my daughter online and, having purchased a used car from Gengras before, I knew this would work out in my favor. Devin Booth was the absolute best, from the moment we walked into the dealership to the purchase and his followup after we took the car home. He worked with me on the price and never once prevaricated or hedged, he was always kind, compassionate, honest and upfront. He is also very knowledgeable, but if he didn't know the answer, he said so and worked to find out. And he went the extra mile, literally, for me to obtain a second fob for the vehicle from the prior owner! His manager Rob Berman is retiring and I'm sorry to see him go because he treated us well and fairly. When it's time for me to go car shopping again, I will absolutely seek out Devin and Gengras.
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July 2023 by brianna witkowski
Thank you to Victoria for helping my husband find his dream Jeep. She picked the perfect one that included everything he was looking for in a new vehicle, and after the test drive, I knew there was no turning back. Even though it was a busy Saturday and we did not have an appointment scheduled in advance, she checked in with us several times and worked extremely hard to ensure that her customers were being taken care of appropriately. After several weeks of car shopping, we are grateful for this positive experience and were able to take it home the same day!
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June 2023 by Jeffrey parker
Mo was great to work with! Answered all my questions and if he didn’t have the answer he worked with the rest of the department on an answer quickly. Sam was awesome on delivery with our vehicle. Set up Bluetooth and helped with the million questions that you have with a new vehicle to make the experience that much better. Would highly recommend when purchasing a vehicle
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June 2023 by Deirdre Volk
Mo helped me over at Jeep and he was amazing. I cane in with a tough number to get at for a brand new 2023 jeep wrangler and he was able to meet me with that and got the car I wanted delivered from NJ no issues. He was texting me throughout the one to two week process as I was on vacation before I picked up the vehicle and kept me in the loop as well as answered all questions I had along the way. I highly suggest if you go to Jeep you request Mo!!
