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December 2023 by Terry Pineau
So the area isn't well lighten out side so don't venture by your self... there were a biker group or gang staying at the hotel who were loud and people just smoking Marijuana right outside the doors of the entrance. People in other rooms playing loud music this just seems like a rowdy motel not hotel. Other then that the staff was very pleasant and we had a nice room. I kinda felt bad for the employees.
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December 2023 by Ryan B
I never write reviews and was so compelled to write one because this hotel BEYOND exceeded expectations. The room was way bigger and nicer than expected for the price. We had a sitting area and desk. When we came in at 1am they had snacks and complimentary water out for us, they have a legitimately sized pool too. The breakfast was good and they even had breakfast to go bags for people late to work or something, never seen a hotel so that it was super convenient. We even thought of it so last minute, but we called for a late checkout at 10:30 when checkout time was 11am, and they pushed it back no problem. Nothing bad to say here. Would definitely stay again.Rooms: Sheer size of the room BEYOND exceeded expectations
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November 2023 by Lori Fuhrmann
Great experience last week! Room was huge, and clean. Pool area well kept. Great breakfast. Staff was nice and very accommodating to us. Excellent value!
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October 2023 by Patrick L
I’ve stayed here before so I knew it was already a good hotel to stay. Definitely one of the better ones near downtown Hartford. I stayed in a King Bed for 2 nights and never had an issue . Desk staff was friendly. Room was clean and bathroom was nice. I usually bring my own soaps and bath necessities but hand soap and various hair products were provided in the shower. For it being the weekend and pretty full , the noise level outside my room remained quiet through the evening which was nice . Definitely staying here again if I’m in town. Worth the price .Rooms: Plenty of hand towels, bath towels, and wash clothes provided. Soaps and shampoo also in shower and on vanity.Safety: Pretty safe since it’s in the opposite side of the river in East Hartford. Quiet parking lot at night and security does patrol in a car.Walkability: Literally 2 minute walk from downtown and 10 minute walk from the XL center .
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October 2023 by Julia Bergeron
The hotel was clean, and everything worked as it should. Plenty of hot water! The front desk, staff, a lady that I did not get her name, was incredibly welcoming, and I think the reason I did not get her name was it was the first Hilton we’ve ever stayed at in the last 25 years where are my daughter service dog - Got a welcome bag! She was so excited! It made the entire night. Stay totally worth it. We will definitely stay there again. It is not near any sort of fast food, chain or anything like that, but it is near a beautiful Riverwalk, and the convention center as well as the museum. East Hartford has really turned out to be a lovely area! We will definitely stay here again.Rooms: The rooms were large, clean, and there was plenty of hot water throughout the stayNearby activities: This is in a great area if you were going to an event at the museum, trying to get on off the interstate, easily, or having an event at the convention center. It’s within walking distance to many things yet it is completely quiet at night.Safety: There were security on duty all night long. I took the dog out twice and I saw the car’s riding around the building. It is also very well let.Walkability: This hotel has it was the park like sitting behind it. It was put in distance of the river walk, which was gorgeous! It is also completely handicap accessible.
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October 2023 by FOEChief
Good spacious room for myself. The biggest complaints are 1. The television in my room did not work until I unplugged the power from the cable box behind the TV and then plugged it back in to get the box to reset and finally work. Then 2. The hotel is near a lot but there are very few short direct routes to many food options. Besides this the stay was pleasant. It was a busy hotel but everything appeared to be available and working as advertised.
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September 2023 by Rhys Williams
I had a very pleasant stay. Upon entry plenty of parking and warm welcomes as I checked in. Great snacks and water were upfront and ready for the taken. The room was huge and very clean. I would stay here again and recommend you do the same.
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August 2023 by Kasey Long
We arrived with two little dogs that were quiet (aside from the occasional bark) - we received no complaints from the other guests, and the hotel provided a nice dog treat bag with some puppy pads. The dogs did great, and while the place is pet friendly, some of the housekeepers were certainly hateful towards them. When I was on the elevator with one of my dogs, who was in my arm as I was holding her, one of the housekeepers kept raising their voice (I couldn't understand them) and kept giving us hateful looks.Late at night, there was a bunch of people out in our hallway that was making a bunch of noise. When I called to the front desk to ask about this, I was advised that there was a bus of people that had come in for some sports thing and that "kids will be kids."The groundskeeper that maintained security in the area was incredibly nice! I did not have a chance to try out the food, but it did smell good. The hotel room was clean, the shower was nice and hot as well.Had the hotel been a bit more accommodating about the noise (I understand dogs aren't for everyone) that was happening at 11 or even 12 at night, this review would easily go from a 3/10 to a solid 7 or 8 out of 10.
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August 2023 by Constance Chien
I had a great stay here. It’s quiet and in a great location. Staff was super friendly. Breakfast was delicious and filling. Rooms were comfortable and clean. Absolutely no complaints.
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July 2023 by Natajsha Gonzalez
The room was huge but the furniture was badly placed in the room, the air conditioning had issues. Only if you sat at the desk in the room were you able to watch the TV directly. The entire room decor was very outdated. They need better sheets. On the positive side the staff was very friendly and as soon as we called about the air conditioner issues, the technician came quickly. The breakfast was decent. I personally wouldn't go again.
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July 2023 by Taunia Vallee
Stayed here for 3 nights for work. The rooms had a microwave, fridge and a work space and were nicely sized. We didn't use the indoor pool because the water was cloudy and uninviting. The breakfast had everything we wanted and the staff was very friendly and helpful.Nearby activities: Not much going on in the area, so we just stayed in.
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July 2023 by Dr Edward J Gerety III
A waning to anyone using the Hilton App. This location is nothing as the pictures and descriptions showcase it.It is on the wrong side of the river, this side is a less safe and clean area. Location wise, it is a $10 Lyft ride to the State House and restaurants, but the app makes it appear as though this hotel is in a safe area.The elevators are on their last legs. The five levels took them close to ten minutes to move between. When you check in, you are offered bottles of water tossed in a plastic container in the lobby. It made me think of a Motel 6 rather a Hilton brand.The front desk was friendly but staffed by unprofessional individuals. They were poorly dressed and were far from those you would expect hosting a Hilton badge.Breakfast was kept stocked and maintained. This was the reason I left three rather than two stars.Rooms: The rooms are VERY dated and could use a refresh.Safety: The hotel maintains a security agent that loops the parking lot, but it is NOT a safe area to walk about, nor is there anything to walk to to see.Noteworthy details: This facility is aged, poorly maintained, and in an area that is rather unsafe and near NOTHING linked to spending time in Hartford.
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June 2023 by Kim Wilder
If I could they would get 100 stars!!! The staff and management were extremely helpful. My semi truck broke down and they made sure that I had everything I needed to not worry about staying at the hotel! I was so stressed about the truck and these ladies helped me laugh and relax. The truly were amazing customer service ladies. I am grateful I found this hotel. Thank you again!
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June 2023 by Lawrence Gill
5/5! Greeted by polite, friendly, and energetic staff upon entry. Room was spotless, cool, and quiet. Shower was hot with excellent water pressure. And their shampoos and soaps are on natural/parabon free! Tv with Cable + HBO. I slept amazingly. Location is right across from downtown Hartford so you have the convenience without the city noise. Free breakfast of champions (waffles, sausage, eggs, cereal, muffins, and more!) I forgot toothpaste and they hooked me up with a complimentary one. Best hotel experience I've had in a while and will probably only use Hampton from now on.Noteworthy details: Awesome breakfast. HBO. Natural soap/shampoo
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May 2023 by t c
The room was absolutely clean the morning. Breakfast is outstanding and we pay attention to details in our business and I love. How? They do with theirs if you were on the run they had little to go bags waiting for you with breakfast in it it was just wonderful lunch they have. Cookies out for you they have twenty 24/7 hotwater Coffee For you. The front desk is absolutely wonderful. We could not have asked for a better stay we were going to Hartford hospital. I was donating my kidney and my husband was staying at the hotel at night. And they were extremely aware of what my husband was going through and they were so accommodating to him so I cannot think them enough you will not. Be disappointed.
