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January 2024 by Ceci Hilliman
Went for emissions testing last week. Excellent and efficient service. Thank you so much.
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January 2024 by Bhavin patel
I went there for emissions and they took care of it very quickly. Bring cash.
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October 2023 by paul regish
I brought my truck in on 9/26/2023 and told Joe, the owner, that I believed to have a front wheel bearing going bad based on noise I was hearing. He went over, felt the inside of my tires, and said it was my tires making the noise as they appeared to be scalloped. I never heard of such a thing, but okay. He said leave the truck and they'll check it in the morning. I asked him also to do a full oil change and tire rotation, check blinking airbag light, and to replace my windshield wiper motor as that was going bad. I get called around 3 o'clock the next day to pick it up. While the bill was being tallied, I was told they replaced the serpentine belt as well, not knowing this prior to it being done. It was old any ways, but usually a repair station calls when they find other issues.I get in truck and leave and the noise in the right front was still there. I figured, must be the tires. Anyhow, I drive to R.I. for the weekend and coming home and it's getting louder. I get home and chat with my neighbor who's very mechanically inclined. We rotate my tires, as it wasn't done like I requested, took it for a spin and still noise. He looked at me and said your wheel bearing is going on the front right side. He could feel the vibration under his feet and the fact that when turning left, the noise went away until you straightened out or turned right, the rubbing was back.The next day my neighbor put on a new wheel bearing for me right in the driveway in like 1.5 hours and, bingo! Noise gone, and truck runs great! Time for a new "reliable" mechanic if my neighbor can't do the job. For now, "he" is my new mechanic. Done with Herb's!
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October 2023 by Harry Rivera
No comment my Italian mafia retired. People there remind me of the ghetto time to look for new place to go to.
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September 2023 by Tyler Doherty
They didn't even do the full job and changed me way too much. They just changed the outside brake pad to make it look new but the inside one was the old pad. That's just laziness and it's not right.
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August 2023 by Valerie Scheer
Honest and helpful. They charged less than quoted when the intermittent problem stayed dormant. Joe and Tom were both kind and understanding. I would feel comfortable recommending their services to anyone. I didn't get the same energy from the woman who took care of the payment however I can imagine she has seen and heard it all in that type of industry and just wants to keep things moving smoothly. I will definitely use Herbs again for repairs.Service: General repairs & maintenance
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May 2023 by Kinyata Lewis-Lester
If I could give zero stars I would. The employees are very rude, called in advance to this location in hopes to have my brakes repaired. I had my car towed there to have the brakes repaired not realizing that I actually called a different location but still willing to have them service my car. The employee was so rude when I inquired about another service stating that they could not do the work, would not even let me explain that I would just get my breaks done. without even evaluating my car (which was still on the tow truck) told me that it was going to cost me $1000 for breaks??? He was even rude to the tow truck driver. Worst place in the world to bring your car. Horrible customer service. I had the driver take my car down the street to Paul's automotive at 422 Tolland St. Much better service and able to fix all repairs and for less.Service: Brakes
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May 2023 by Kermit Adams
I was there for emissions testing... really friendly and quick in and out.
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March 2023 by craig cyr
Emission test only took 10 minutes after waiting behind 2 cars for 20min. Was able to take a look at the gift shop while I waited. Great idea to support local business!!
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January 2023 by Lisa Edelson
Very nice people they are efficient and I would recommend them
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January 2023 by Dana Brown
Great place for emissions testing. I was in and out quickly.
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November 2022 by Eve Mon
Too long... waited almost two hours just to get the admissions testing. I guess if you're choosing this as a side service,atleast keep people informed of the time frame. Im guessing other things were priority for the business (like sales/services). Go somewhere else if you want rapid testing. Just an FYI!
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October 2022 by Teddy DaBear
I came here to get my emissions test. It was quick and easy and I was out the door in less than 20 minutes
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September 2022 by Eric Howard
I went to Herb's automotive in the early summer to get an oil change only for a few weeks later for my check engine light to turn on when I went to check my oil it was completely empty. Turns out the oil drain was not completely closed on. My car has been leaking oil the entire summer.Service: Oil change
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August 2022 by Zach Maharan
2 people everyone needs in their lives - a good barber, and a good mechanic. Guy here probably isn't a barber but he's a good mechanic and a good dude
