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August 2023 by Cole Farrah
Had a great customer service experience with Pierre and Blake at BMW Waterbury. They made the whole process run very smoothly and were able to adapt and provide paperwork from another branch for our vehicle registration. We had an amazing experience!
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December 2022 by Matt Lacombe
Hello I recently went into a Huffman car dealership in West Simsbury CT to purchase a truck. When I went through the financial office for purchase of the truck, the manager falsely made up numbers for the contract so it effected my credit score as well as made the bank offer me the maximum interest rate on an auto loan 18.99%. They had me E sign the contract without me getting to look at a hard copy of what I was signing for. When I was displeased with the contract, I was informed my traded in car was sold the same day I brought it in to be appraised so there wasn't a chance I could retain the car. Once I drove the truck off the lot the check engine light came on and the truck idled and eventually stalled out in an intersection. They claimed nothing was wrong with the truck but they would look at it and see what needed to be fixed. Two weeks later They call me to say the trucks fixed and to come pick up. Upon picking the truck up, it stalled out with the check engine light again
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July 2022 by Paul Girard
I ordered a 2022 Audi Q5 in May of 2021 and it was delivered on November 10, 2021. Tony Garafolo the manager was very helpful in both the purchase of the vehicle and follow up calls to make sure I was very satisfied.I am very happy with my purchase from this dealership.
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July 2022 by Jacqueline Murray
I just purchased a 2021 Audi Q5 from Hoffman, and it was a wonderful experience from start to finish. Our salesperson Sylvester was top notch. I went into the process thinking I wanted a Q3, however after seeing it I realized I wanted something bigger. I appreciated his patience and his willingness to help me find the right car for my needs. He was responsive and knowledgeable, definitely someone my husband and I would work with again. Thank you Hoffman, I love my new car!
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May 2022 by Jake A
Buying a new car right now with the shortages can be stressful. The team at Hoffman Toyota made sure I was taken care of each step of the way, following up with me regularly and making sure to get me a car as fast as possible. Tyrell, Ann, Sonia & Luis were outstanding to work with and I can't recommend them enough. Very happy new customer!
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May 2022 by Susan Tracy
I recently leased my new 2021 BMW from Hoffman Auto Group in Waterbury. I can honestly say my experience was fabulous from the moment I walked through the door. Dennis was my salesperson and he was outstanding. He sat me down, we designed the car of my dreams and he found one within minutes. Not only was I satisfied with my experience with Dennis, but he actually made it fun. Thank you.
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April 2022 by Renee Coutts
I recently got my car at Hoffman Honda, and everybody who worked there was so friendly and accommodating. They made me feel welcome, and they would answer any questions you may have. They take good care of their customers. :-)
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April 2022 by Dean Sherman
My entire experience with Hoffman Porsche of East Hartford was exciting.When Ron Palladino and I were building my Cayenne Turbo Coupe I was pleasantly surprised with the ease in which I could change the options and view them on the big screen. My car was luckily at port when the container ship burned with the cars built before mine. My summer tires arrived just in time for Spring so I'll be enjoying them a lot.
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April 2022 by Margie Austell
Best car buying experience EVER! This surpassed my previous favorite car buying experience which was also a Honda dealership in a different state. Honda has it right! Hoffman Honda made it even better. Simon was the most chill but also knowledgeable salesperson I have ever had the pleasure of working with. The whole team was helpful and so courteous. I highly recommend Simsbury Hoffman Honda!
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March 2022 by Rodney B.
This man child is sueing tesla because his service is sub par and not on the level of Elons. Grow up and learn how to run a reputable business.
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March 2022 by Patrick Foster
I recently purchased a used vehicle from Hoffman BMW.I couldn't find what I wanted anywhere but Hoffman had a excellent selection and were able to provide. The Staff there was a "NO PRESSURE" type but made themselves available throughout the buying process. I would recommend this dealer to anyone looking for a new OR used vehicle!!
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February 2022 by Sharon Echtman
I recently leased a BMW X3 from your Waterbury store. I cannot say enough about the team that helped make my car leasing experience be the best it could possibly be. Ashley, Dennis, Mike and Jake were the BEST! Very professional, knowledgeable, courteous and extremely accommodating . I highly recommend these fine people for your auto needs. I am so happy to be a part of the Hoffman Family. I will never go anywhere else again.
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January 2022 by Sean Devereux
I live in North Carolina. I found a slightly used 2021 Tesla Model 3 on the Hoffman Audi website. I have never bought a car sight unseen so I was apprehensive. From the beginning of the transaction, I worked with Alfonso Lopez. Mr. Lopez was extraordinarily helpful. He immediately responded to my calls and e-mails and was attentive to the smallest details. I probably would not have bought the car had it not been the trust which Mr. Lopez instilled in me. He has followed up since the purchase closed. He went out of his way to arrange for the car to be transported to me as soon as possible.
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January 2022 by A M
Dennis was amazing to work with. He was there every step of the way and even well after I had received my car, he followed up to ensure all details were completed and to my satisfaction. He communicted regularly and really cared that my experience was good. I would definitely recommend him and would work with him again!!
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December 2021 by Pradeep Premkumar
I purchased a 2022 Porsche Cayenne. Madison Toner, my sales representative, was fantastic. Madison helped us design our dream car. The whole process was seamless including the setting up of the mortgage & insurance. We had a lovely experience with the Hoffman Auto Group. I'd highly recommend working with Madison Toner for your car purchase.
