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October 2023 by Adam B.
This place is a total hurricane of BS.Booked an appointment 3 weeks out, day of they say they're overbooked and will "try to get it in today". They get it looked at, I go to pick up my car... they don't know where they parked it. They tell me "it could be in the back". So I'm walking around everywhere trying to locate my car with zero help from the 5 technicians more concerned with their evening plans and bro-ing out while smoking.Finally find my car and it's FILTHY! My windows, steering wheel, door handles are cooooovered in grease and grime. Despite all this I need a repair and have been waiting for a call back for over a week to get an estimate. Screw it at this point.Nothing would make me happier than this place having to permanently close.
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October 2023 by Thomas Sacerdote
Our experience with Jason was outstanding from start to finish! Due to very busy schedules it was a challenge to get in to finalize the deal and he worked with us patiently throughout. We got in very late on a weekday afternoon and left after 8:00 p.m. as Jason went out of his way to make sure we were comfortable with the features of the car and completely set up to go (not always simple in a new car these days)! We would also like to thank Pedro in the business office as well as Kyle and Jennifer. It was a pleasure working with all of you!
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October 2023 by Emma Parnes
I had bought a ford explorer from here and since I bought it I have a bad leak in the roof of the car. I bought the extra warranty for a few grand and NO ONE calls me back. I just looked in my paperwork and they also never gave me a title. Maybe it was a mistake. Things happen but again no one is calling me back.
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September 2023 by Matthew Cariglio
I ordered a 2024 Mustang in March of 23 with Kyle and Matt, it finally came in recently. There was a little miscommunication on their end about some small parts of the deal but other than that, everything went smoothly and it was a great experience. Pedro in finance also handled my paperwork well and we had a great time discussing my past experience in the car business.
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September 2023 by Weikang Chen
I had a great experience with the dealership when buying my Ford Focus. They provided excellent service and made the whole process easy and enjoyable. Highly recommended!
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September 2023 by Gio G
Chris was a great salesman, I traveled far to purchase a vehicle from Chris at Hoffman Ford. They were excellent at making the transaction smooth and straight forward. Appreciate all your assistance in making a seamless transaction.
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August 2023 by Julia Hayes
Now this is where you go to get great service. Hoffman is the place to go. We traveled out of our way to purchase from Hoffman because of their great sales crew.There were dealers closer to home but they couldn’t compare. I felt valued and impressed by their knowledge. They definitely know how to treat customers.
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August 2023 by Carolyn Walsh
After placing a call, they told me to call back the following week to ensure parts were available. I then scheduled service and it was completed within the time frame promised. I appreciated coffee machine, waiting room, children’s room and ride to nearby location. Everyone was friendly. I recommend servicing your car here.
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August 2023 by Roger Silva
I'd like to say thank you to Jason Grant for assisting me in sealing the deal on my new truck & trade. I feel like I got a fair deal on both. He was very professional & Courteous, always responded to my calls & text. I'll definitely call them again in the future when I need another vehicle.
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August 2023 by Akeiba Largie
As a first time car buyer Jason grant was able to answer all my questions and concerns right on the spot and ensure that everything went smoothly.everyone was very friendly and welcoming, overall I had a wonderful experience and was able to leave comfortably in my new car. Thanks ? a million time Jason.
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August 2023 by Melissa S.
Do NOT buy a car from here. From the salesperson( nice guy but clueless) all the way to the top including general manager finance manager, garage manager .... All out to make a dime. We bought a car and come to find out it was a lemon!! It was like pulling teeth to get anything done and we didn't get what we wanted. Lesson learned. But please be warned. This place is shady!They do not care about the customer! Hoffman is the worst
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July 2023 by Ray DeGray
Super nice people. No pressure shopping and gave me all the time needed to go over my car. I'm excited to be picking up my 2011 Mustang. I'm sure it will be beautiful when I pick it up! Jason was super nice and very helpful.Like to thank the entire staff for a welcoming experience.
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June 2023 by Patricia
Our experience at Hoffman Ford and our brand specialist..Chris was very good. He is pleasant, very professional, knowledgeable and treated us fairly with our trade. I felt comfortable with him throughout this entire process and as everyone knows buying a new vehicle is a considerable purchase. Also I like that he was organized with the entire process and we were on our way in a very timely fashion. I would recommend Chris C. To anyone shopping. Patti and Eric N.
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June 2023 by Keisha Eason
Richard Gonzales was very professional, patient, informative and attentive to our requests. Viewed the vehicle on day 1 however, it wasn't available for a test drive as it had just arrived to the dealership. Richard stated that he would call as soon as the vehicle had been checked in and inspected. The next day I received a call and went to test drive the vehicle. The vehicle was as advertised and the purchase was completed and I drove off with the vehicle. Hoffman Ford and Richard Gonzales is highly recommended. Thanks again Richard and looking forward to my next purchase from you.
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June 2023 by Kristi James
Had a really nice experience working with Nicole and the Hoffman team. Went with my oldest daughter to finance her first car. The team did everything they could to get my daughter out the door with a nice ride. She wanted something to get back and forth to work, Nicole suggested the Lincoln mkz and my daughter was very pleased. I had my eye on a Porsche ? I think I may pay them another visit.