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January 2024 by Hatshepsut Pakeman-Symister
Great customer service, and Tavia was SO helpful! I am recommending her to friends!
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January 2024 by Howard Marsh
Great customer service. Tavia took the time to find me discounts on my home and car. My quotes were lower for both and saved me thousands of dollars. Again thank you for the savings.
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January 2024 by Victor Hernandez
Tavia is the best.. very helpful
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January 2024 by robert howard
Tavia is all that and some, incredible. She took the time to listen to my concerns and addressed each one them. The service she provided was great and I will definitely refer family and friends to her. She's an asset to State Farms.
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December 2023 by Milagros Diaz
I could not be happier with the customer service received from Tavia. Took care of my insurance needs expeditiously and professionally. Thank you for your kind service.
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December 2023 by leron linton
Quick and prompt answers to all my questions and concerns. Very pleased with the service I received.
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December 2023 by Trang Tran
Tavia is super helpful and patient during my first time working with State Farm. Highly recommend!
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December 2023 by Ebony Saunders
I’ve been with them for many years and absolutely love them! They are one of the best companies ever! Definitely help you with all ur need & family needs! I’d highly recommend State Farm reasonable, affordable prices as well!
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December 2023 by Blonde Shell
Worst customer service ever. The woman Kelenlu Santiago is the rudest of them all. I was missed quoted and when called for explanation, she became very defensive and nasty as if I made the mishap to the quote. Never once apologized. When asked for a revised bill showing everything she discussed, she became VERY nasty. I would not recommend this office to ANYONE unless you’re okay with unprofessionals.
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December 2023 by nagi reddy Gogulamudi
I experienced aa great service. Rosalyn helped me a lot with whole process
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December 2023 by Steadman Johns
Over the years I’ve been doing business and dealing with customer service representatives is the best customer service I’ve ever had. Everything was explained in full so you can understand what you’re doing I was allowed to ask questions and they were answered right away in simple terms that I was able to understand. I would recommend anyone to Ms. Forrest she deserves more than five stars I would give her ten.
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November 2023 by Kola
Great customer service! Their representative Tavia was very helpful in walking my father and I through the whole process.
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November 2023 by Kiara Terrero
I was having a hard time trying to save money, maintain my bills and keep my car insurance with my previous policy. I did some research and decided that the best insurance company to roll with was State Farm. I contacted a local State Farm office and spoke with Rosalyn from Melvin Banks State Farm. She was the most honest and relatable person I’ve spoken to in a long time. Not only to mention, she was very patient with me. She helped me with a quote and when I was ready to submit, she was there every step of the way. She also made sure I got the best policy that accommodated my life circumstances and the most appropriate for someone my age. I highly recommend State Farm and appreciate everything Rosalyn did for me.
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November 2023 by Angie K
I had the pleasure of speaking with Rosalyn to assist with homeowner’s and auto insurance quotes. She was very professional and worked with me to provide the best pricing possible. In addition, she followed up with me throughout the day on her timing to finish up the quotes. It was a great experience working with her.
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November 2023 by Canute Kerr
I am so pleased with Tavia's help and professionalism. I called to pay for my daughter's insurance and came in contact with her. I switch carrier, got a better rate and I am pleased. Get your quotes with her!
