Michaels is a store for arts, crafts, and creative supplies. It has a wide assortment of items including popular art supplies, fabric, canvases, yarn, knitting and crochet supplies, frames, floral arrangements, scrapbook materials, beads, jewelry kits, and craft machines. It is described as a one-stop shop for party supplies, gifts, and decor for various holidays and special moments. Many customers go there often for crafting items and find it a good overall location with great prices, awarding it five stars. However, the experience can be inconsistent. While some services, like the custom framing, receive high praise for being fast, excellent, and friendly with fantastic results, the general in-store service sometimes falls short. Customers report that associates can be hard to find on the floor, often clustered at the front registers. The process to access locked items like spray paint can be annoying, involving multiple waits and a lack of proactive assistance. Staff may seem weary, though they remain pleasant. Some customers feel their business is not the store's focus and leave planning to try the competition next time. It is advised to plan ahead, as you might not find every specific tool you need. Checking online for item location can make for a smoother experience.
It was good. Found what I wanted and was reasonable...
September 2023
Bought something I rarely see at my local store. My credit card didn't initially work. Then had to call and do some round about way of using my store credit card. It worked.
June 2023
I go here often to get crafting items. You will not find everything you need so plan ahead if you need specific tools or items. It's an overall good location to get things.
