-
August 2023 by Jim O.
Both veterinarians that I've spoken with were very helpful and I didn't feel at all rushed. Front office staff were also very accommodating. Waiting area is long and can easily handle multiple animals. They mail out reminders when your pet is due for vaccinations and/or other routine appointments. You can schedule medications to be received by mail. I believe that they also board pets. VCA accepts major charge cards. I highly recommend this business.
-
February 2023 by Brenda H.
I have always spoke and felt very highly of Dr. Mac his kindness and love for animals always puts the patients and owners at ease. He is informative and takes the time to educate owners to make informed difficult decisions on pets care. I have followed him from and to his different locations over the years, as far as an hour from my home with good reason. This week he truly out did himself. But that is just who he is and the standard of care he provides. I lost Creed this week at 6y 4m it was midnight so I rushed him to the local emergency room. I notified VCA and they requested his records. I couldn't help but think what did I miss? Dr. Mac took the time to call me and explain in detail Creeds condition and potential prognosis which made a huge impact on my grieving process. During this time every staff member in this office has been extremely comforting and helpful. All of the staff are always pleasant and professional. All of the Drs and treatment staff mimic Dr. Mac's style and I am 100% comfortable with the treatment offered for my pets by every single one of them. I am extremely grateful and would recommend that VCA E.Hartford is the best care for your pet.
-
February 2023 by Annie Ruiz
So far they treat my dear babies princess n blacky very well i don't have any complaints ??? Let's hope everything goes on like this with your kind nurses and doctors ?? Thank you.VCA
-
October 2022 by Allison Syzdek
unfortunately I don't remember their names but the tech and dr who tended to Hobbs 10/26/22 were amazing. she explained the process, showed me urn options and gave me all the time I needed with Hobbs in his last moments and that meant the world to me. they were both very compassionate. I wish I remembered her name but my mind was a bit preoccupied at the time. if possible, please express my heartfelt gratitude to the tech and dr.
-
June 2022 by Jennette R.
Muy buen servicio y el amor que le ofrecen a los animales y ambiente es muy limpio y atiende puntual
-
January 2022 by Robin F.
Somehow I forgot to review this veterinary hospital when I went with my cat in the fall. I take pet health seriously, and my boy is a senior who I had just adopted that summer, so you bet he was going in for a semi-annual! I don't remember many details at this point, but I remember feeling very seen, appreciated, and safe. And there is even an app that actually works! I also remember wanting to set an appointment for late winter/early spring. Anyway, without doubt coming back here for my precious cat's checkup.
-
October 2021 by Kim Maulucci
I had an emergency with my rottweiler and was TURNED DOWN by several vets. she had a c-section that opened up. THE LADYS ,or should I say ( angels) from the front desk to DR and billing too, GOT ME RIGHT IN AND ALL CARED ABOUT MY JEWELS!!! I HIGHLY RECOMEND AND THANK THEM ALL FOR HELPING US THREW IT ALL...?? THANK YOU ALL FOR YOUR HELP BUT MOSTLY HAVING ENORMOUS HEARTS IN OUR TIME OF NEED..??
-
March 2021 by Michael Mullaney
I like the Vet the techs and office workers they treat you like family and are caring for your pet. You also can trust them to take care of your problems
-
September 2020 by Maggie L.
I cannot say enough positive things about VCA East Hartford. We have been loyal VCA customers for at least five years. Between my two dogs, we have visited countless times. With two complex dog cases - one with IBD/anxiety and the other who had Cushing's and a variety of other senior canine eye/heart issues, I couldn't be more grateful for the VCA staff. Our primary vet, Dr. Holston, has created a personal relationship with my family and pets as long term clients. She takes the time and effort to learn their medical history and always goes the extra mile to recommend the best care from consulting with specialists on my dogs' issues to calling me directly to make sure I understand the clinical approach. Dr. Holston is also careful not to recommend unnecessary procedures. With my senior dog, she was always discerning in whether a procedure was actually valuable in relation to its cost. There was at least one occasion where we could have done additional testing/bloodwork, but she recommended against it due to the circumstances and age of our dog. I trust Dr. Holston to recommend the right care, not just recommend procedures to make money. On top of the fantastic veterinary care, their vet techs are next level. We work frequently with Jen who is not only the sweetest person, but also incredibly knowledgeable and thoughtful. She revamped our entire prescription delivery experience ... my dog is on five pills, all of which I was getting from CVS (expensive!). Jen set it all up to be automatically delivered to my home through their VCA pharmacy - and it's actually saving me hundreds of dollars a year. Finally, Amanda and the entire front desk staff are all amazing. The team always know to check the lobby for other dogs when we arrive as my own dog can be a bit leash-aggressive. They always greet the dogs by name and know their individual personalities! Overall, the VCA team is thoughtful, kind, and clinically advanced. They go above and beyond to make sure your experience (and your pet's!) is positive. As long as I have dogs, I will continue to be a loyal VCA customer!
-
September 2020 by Nicholas G.
We are so lucky to have found the VCA! We wouldn't trust our baby with anyone else! Dr. Holston and the whole office have been nothing but the best since we first brought our dog to them as a puppy!
-
September 2020 by Sarah N.
VCA East Hartford is the best vet in the world!! Dr. Holston is super sweet and she takes such amazing care of our big baby dog! The whole office is wonderful! They are so on top of our dog's health! We could not appreciate them enough! My husband and I are in love with the whole office! We recommend this vet office to anyone and everyone!! You'll never find a better vet office than them!
-
September 2020 by Karen Y.
i took my cat there at the end of august 2020,they said my cat was in purfect health, just wanted to see him for a weight in about a month...i thought when you trusted your beloved family member to a doctor (vet) for a cheak up.they would to the full check up..hear iam a few weeks later. mind u my cat is 4 years old never been sick a day in his life..now i outside another vet because these guys didn't do their job. they wanted another $200 more to do blood work that should have been done the first time...instead of telling me my cat was healthy..as far iam concerned they are crooks..should have never brought my fur baby there..stay very far away..i think i should be refunded the money...lol as if
-
April 2020 by Courtney Alexandra
Dr. Olivia and the staff there are amazing. I bring all my animal there for their veterinary and grooming needs. The prices are also the best around!
-
April 2020 by Leticia Dominguez
I know my pet is getting the best care and medical attention. the staff here is professional and highly skilled.
-
October 2019 by Karen G.
Dr Frank McAleer is wonderfully canine introspective, compassionate and always spends as much time with patients and their family as needed. He does not overreact yet handles every situation expeditiously and with the wisdom we all ask for in our doctors and our pet's vet. And Dr. Mac is one of our Army veterans, serving as a vet while serving America. I have followed him as he moved around the VCA system over the years and will continue to do so.