Advanced Wheels

Car Rental
Hours: Advanced Wheels is a business providing quality sales and service of mobility vehicles. Located in East Granby, Connecticut, it operates a large facility offering a one-stop-shop for wheelchair vans, vehicle modifications, adaptive equipment, wheelchair van rentals, and general vehicle maintenance. The business operates on a philosophy where customers always come first, with an informational and no-pressure approach. Reviews highlight exceptional service. Staff are described as professional, kind, ridiculously kind, funny, incredibly kind, and easy to speak with. They provide great assistance, an in-depth knowledge, and patience. One reviewer notes service is handled quickly and is pretty painless. Staff demonstrate a willingness to go out of their way and above and beyond, even for those who did not purchase a vehicle from them. Examples include a detailed home visit to explain a van's functions and researching a vehicle despite being unable to provide the needed equipment. Customers report high satisfaction, with one stating their level of assurance couldn't be higher. The business is praised for its enthusiasm to help and kind and caring customer service skills. They provide helpful resources and ensure customers are comfortable with equipment operation. Rentals are noted as being much more affordable than other services. Reviewers definitively state they will always use the company for service and enthusiastically recommend Advanced Wheels to anyone.

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1. East Haven, Connecticut