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May 2024 by Brianna Marcosano
Thanks, Frontier, for an entire week without Internet so far and no solution in sight. I don't have work or homework I need to do at all!
I can't imagine another company who would let their internal systems be THIS bad.
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May 2023 by Henri Mahieu
As a current costumer I beg all who come across this review. STAY AWAY. "The" single worst costumer experience I've ever had in my entire life bar none. long call waits only to run around in circles, online services are almost always with robots that will never come close to helpful, constant guaranteed empty promises of any and all technical issues and that's if your lucky to get a straight answer that they would even acknowledge it in the first place. I have no choice but to be convinced that they simply don't care to take any kind of initiative.All I did was moved from one place to another and the simple concept of service is/not available and the simple act of communicating to me ANY sort of information as to the logistic of it being resolved is one that I will commit to memory from now all the way to my grave.This is a plea to anyone thinking of using there services I beg you please consider literally anyone else. If you respect your time and intelligence and your money you would be best to just simply let this one fade into memory and my only hope is that my experience and this review is enough to be the only good that came out of it. my god
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April 2023 by ManzellaBob
Don't sign up with them. They won't let you quit and they continually remove networks. Stay away!
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April 2023 by Nicholas Surdel
Don't like your service being down for half of a month? You can always pay a cancelation fee that is more than a month's service feesAnd if you call, the "policy" is to blame, but nothing can be done about it
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February 2023 by Tater Crosley
Why no one has started a class action suit against Frontier is a mystery. Their charges are always substantially higher than what they tell you on the phone. If you ask for something in writing on the phone they will tell you "we don't do that". that's because they intend to charge you something entirely different from what they told you over the phone. I wonder if the volume and amount of over charges could be considered elder financial abuse.
