Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including tire changes, inspections, installations, and check engine services. The staff and management are consistently described as incredible, helpful, honest, and professional. Reviews highlight a dedicated team that works together to fix vehicle issues, both big and small, striving to save customers money, time, and stress. The management is noted for being upfront, ensuring customers do not pay for unnecessary services, and maintaining transparent communication. The technicians are expert and knowledgeable, offering thorough explanations and even visually showing customers issues in the shop. They specialize in tire services with top-quality brands and perform comprehensive diagnostics. Customers report experiences where the staff identified the real problem, saving them hundreds of dollars on unneeded parts like starters or catalytic converters. The service is characterized by integrity, with the team honoring warranty policies and providing honest recommendations. The collective sentiment is that the shop has an amazing and dedicated team, earning strong recommendations and loyal, lifetime customers who never leave unhappy.
Sadly, I had a bad experience with Monro about a year ago regarding a newly installed exhaust system. Won’t go into the details but the car isn’t right, not for a $1400 exhaust system. BUT, I did bring my nephew’s car in recently because it was just a bulb replacement. TJ is the new person working the front desk (and... read full comment
July 2026
Bought 4 new tires here. I was told Installation would happen the same day and when that didn’t work out. Jasmine made special accommodations to get me in before the store opened the next day. Thankful for her sense of urgency and her staff was pleasant as well.
July 2026
Jasmine was amazing! She accommodated me by letting me bring my car a little earlier in the morning. She had great customer service, she explained to me what was happening at the time of my service. She gave me a price before and made sure I was OK with it. I will be going back for my oil changes there. She did such a great... read full comment
