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March 2024 by Ceecee K.
Clean, in & out fast. Love the Walgreens's brand chips & they always have them stocked. Great deal on paper goods too! Friendly workers
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January 2024 by Chiquila Boyd
This store is terrible. I called to refill a prescription they had me on hold for about 45 minutes. The phone finally started ring after about 4 minutes they proceeded to hang up the phone. I never am able to get through to refill a prescription.
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November 2023 by Doreen Van Horn
Nearly impossible to get to speak with pharmacy
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November 2023 by Nicole D.
Worst pharmacy ever! Not open on weekends. Wait times on phone and in the drive-thru over a half hour. Not staffed properly.
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July 2023 by Bonbon
Absolutely terrible! Had to wait in outside line for 25 minutes and was told to drive around again and get back in line for who knows how long ! I refused to do that AGAIN after being asked twice already and driving around again AND waiting 30 minutes two different times ; so I told them that I would just wait at the drive thru window. They were visibly upset, angry and rude as if it was MY FAULT that my ONE prescription that had been faxed to them 3 days before was NOT READY! This went on month after month for approximately one year ! I then switched my pharmacy to Rite Aid on Main St in East Haven only to go from the frying pan into the fire! Rite Aid was even worse and prescriptions ( extremely important scripts that couldn’t be stopped abruptly or one would vomit , her chills etc. did occur! ) other customers were coming in because they closed their drive thru and customers were livid! Many people were waiting days and days for prescriptions! Customer service is terrible and the pharmacy techs don’t care and ignore people! Their is only one pharmacist who works at a snails pace and has one speed - SUPER SLOW. If you show ANY impatience or frustration they are so rude and disrespectful and SEEM TO punish the customer who needs regular ongoing monthly prescriptions as if the customer is putting them out ! I am in the process of trying to find a pharmacy with a working open drive thru and who fills prescriptions in a TIMELY fashion and doesn’t behave like you are bothering THEM! Does anyone know of drive thru pharmacies in east Haven area who I can actually drive thru and get my prescription. I am physically handicapped and can’t walk in and have difficulty getting someone to pick prescriptions up because they too can’t wait around and be late for work or school ! They are both terrible pharmacies and BOTH CLOSED pharmacies on Sat. and Sunday ???
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May 2023 by Wai01
Long waiting lines to pick up our prescriptions and very limited Pharmacy schedule. Closed on the weekends.
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December 2022 by Ed Mujanovic
Pharmacy is a joke! Most of the time closed, horrible customer service. Walgreens, do something about this, you are loosing business and getting a bad reputation!!!
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October 2022 by Victor Spata
Saw my daughter’s Dr. on Friday afternoon and she was given a prescription sent to the 157 Main St. East Haven Walgreens. Go in Saturday morning to get it to find that the pharmacy is closed BOTH Saturday and Sunday. What’s worse, the prescription can’t even be picked up at another Walgreen’s. I was told by the cashier I have to call the Dr. to have it sent to another Pharmacy. Apparently Walgreens doesn’t think it necessary to have a pharmacist..or even someone there to check out already filled prescriptions, but they expect my Dr.s office to be staffed on the weekends. I tried calling the Walgreens 1800 #s to see if there was anyway this prescription could be diverted to one of their other stores. The 1-800 Walgreens got me to a recorded message where they were offering me a free life alert type gadget as part of a special promotion. The other 1800 number on their website had automated options to find a local store etc. The other questions option doesn’t even offer a message it just hangs up on you. While it is disgusting that a corporation that posted 28 Billion in gross annual profits in 2021 does not have a pharmacist in its stores 7 days a week, it’s inexcusable that they do not use technology to allow customers to pick up their needed prescriptions at another of their locations if its something that can’t wait till after the weekend. Will not spend another cent at this chain that cares more about profits than its customers.
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September 2022 by Victor S.
Saw my daughter's Dr. on Friday afternoon and she was given a prescription sent to the 157 Main St. East Haven Walgreens. Go in Saturday morning to get it to find that the pharmacy is closed BOTH Saturday and Sunday. What's worse, the prescription can't even be picked up at another Walgreen's. I was told by the cashier I have to call the Dr. to have it sent to another Pharmacy. Apparently Walgreens doesn't think it necessary to have a pharmacist..or even someone there to check out already filled prescriptions, but they expect my Dr.s office to be staffed on the weekends. I tried calling the Walgreens 1800 #s to see if there was anyway this prescription could be diverted to one of their other stores. The 1-800 Walgreens got me to a recorded message where they were offering me a free life alert type gadget as part of a special promotion. The other 1800 number on their website had automated options to find a local store etc. The other questions option doesn't even offer a message it just hangs up on you. While it is disgusting that a corporation that posted 28 Billion in gross annual profits in 2021 does not have a pharmacist in its stores 7 days a week, it's inexcusable that they do not use technology to allow customers to pick up their needed prescriptions at another of their locations if its something that can't wait till after the weekend. Will not spend another cent at this chain that cares more about profits than its customers.
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August 2022 by Debra Fraulo
If I could give Negative stars I would. Pharmacy closes early and closes for days at a time.Closed 4pm Wednesday, then closed Thursday, Friday and of Course the Weekends as usual!!#AARP needs to stop recommending them as a preferred Pharmacy!!!???
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August 2022 by Rasmi Moussa
The worst experience pharmacy you would ever have I waited for more than one hour for the doctor because they wanted him to check my profile because they have made a mistake and the doctor finished his work he went prepare a new prescription for the people that he knows that waiting on the line who came 40 minute after me he finished the people that he knows and you’ll stay there waiting for him I never saw people or a pharmacy in my life like those people here the worst experienced that you would have I advice you guys go somewhere else let those people deal with their friends only thank you.
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June 2022 by De Mamá a Mamá
Wow this pharmacy and its employees really know how to become the worse one on CT. They close at 7:00PM MOnday through Fridays, close on weekends, holidays and hate to answer the phone, but if they do, they will put on hold for about 40 minutes without acknowledging you.Well done Walgreens!
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May 2022 by Adem Tresor
Very bad customer service. I bought a cup $8.99 and after I paid it my mom wanted another same style but another color, the other color cost $7.99, so I just switched them without asking the cashier the $1 extra I paid to avoid waiting in line again. When we got home we opened the cup and we found it broken, I went back to the store to return it and take the first one I chose. I got what I wanted after a very long waiting and the manager said that switching was steeling, I had to tell them I switched the cups!!! How this is steeling while I paid $1 extra, it's same cup just different color, I thought it's not important. He could say it was a mistake we need to scan again, if I knew it's important I would say it, treating me as thief was so rude and bad. I am an old customer, I use the pharmacy and the store from 4 years, I put lot of money and they treat me as a thief just because I changed the cup color, I even paid $1 extra because the second color was cheaper. I'm feeling sick, they ruined my day, I bought many things and get passport photos and this is their thanks. I think it's because I am Muslim, this is racist, I don't see another reason why treat me bad for switching a cup to get another color and I paid everything I took, I didn't take anything free to say it's steeling. I will never use this store again, either the pharmacy
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April 2022 by conan
The store in its entirety is always neat, clean, and orderly.The pharmacy is what I'm writing the review about and I couldn't be happier that I made the switch from Walgreens. I was struggling getting my scripts on time or even getting thru on the phone when calling to inquire at Walgreens. I know a lot of it had to do with taking on providing Covid and flu shots and staff shortage. But when they closed the drive-through? That was the last straw for me. It was bad enough that they closed it daily for lunch breaks and truck deliveries. So I made the switch. The pharmacists and the pharmacy techs at Rite Aid have been nothing but polite and helpful since I made the move a few months back. They go the extra step for the customer and treat you with respect while doing it... and they always answer the phone!
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March 2022 by L P
Waited in drive through for 10 minutes and rang bell twice ( they shut it off first time without helping me) , for someone to acknowledge I was even there. Speaker is very hard to hear. Pharmacy technician was rude . He said I’d have my rapid covid test results in 2 hrs. It’s now 10pm at night and no information. The Walgreens in Branford and east haven need some serious customer service help, not just in pharmacy, but front of store too. I understand things are different during covid, I work in healthcare, but lying about how long it’ll take to get your results is ridiculous. Not going to this store again.