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February 2024 by Lisa Steinberg
I would like to complement the improved service and improved look of CVS in Niantic, Connecticut. The 2 women that were working on Monday evening were a refreshing experience. Kudos to them for improving the look and friendliness, which has not been the norm for quite some time. One suggestion, there are dead bugs at the base of all the windows that face the parking lot. Badly needs a clean up of the windows.This is our only pharmacy in town, take care of it. Thank you.
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February 2024 by Gina Morris
If I could give this pharmacy zero stars I would. I have received THREE different stories in the span of an hour about my prescription: 1) not in stock 2) it was kicked back to your dr 3) we never received a script for you. The staff is not knowledgeable and incredibly rude. Least professional pharmacy I have ever experienced.
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October 2023 by Tom Charlton
Filled my perscription and were very helpful too. I was out of town.
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October 2023 by Grace Roberts
Store is filthy, getting ready to move on! Windows have had bugs in them for years.
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September 2023 by Sarah Benoit
CVS Niantic has lost another customer. Unprofessional pharmacy staff, and they tried overcharging me for a prescription. I have switched to Stop and Shop in Niantic, courteous and honest staff always!
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August 2023 by Mara S.
Corporate CVS needs to help these pharmacists! Clearly they are understaffed and stretched beyond what they are physically capable of handling. They can't answer the phone, fill scripts, answer questions, take new scripts, and handle pickups with just two pharmacists to do it all. I waited 8 hrs for a script that was needed immediately and was actually filled and available within 1 hr simply because the app wasn't updated, the messaging system wasn't updated, and no one answered the phone after being on hold for 40 minutes. Please give these hard workers the assistance they need to fulfill a service they are hired to provide. I am a loyal customer but will not continue to stay with CVS if this is not improved.
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August 2023 by Maddie D
Had a good experience at the drive thru pharmacy. Was picking up a prescription and the line moved quick, and the employees were helpful. Katy helped me and she was very kind. Thank you for your assistance! There is plenty of free parking in their parking lot, and it is not difficult to get in and out of the parking lot via. Pennsylvania ave. Will be back.
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August 2023 by Maddie D.
Had a good experience at the drive thru pharmacy. Was picking up a prescription and the line moved quick, and the employees were helpful. Katy helped me and she was very kind. Thank you for your assistance! There is plenty of free parking in their parking lot, and it is not difficult to get in and out of the parking lot via. Pennsylvania ave. Will be back.
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June 2023 by Kimberly A
It's okay for most prescription filling and quick shopping some prescriptions have to be ordered or are part of a shortage so call ahead of time
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May 2023 by Kimberly Ash
It's okay for most prescription filling and quick shopping some prescriptions have to be ordered or are part of a shortage so call ahead of time
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April 2023 by Charissa Bass
Always have had a great experience at this CVS. Very friendly cashiers and pharmacy employees! Love the cvs coupons and extra bucks; I wouldn’t shop here without the discounts. I also wish they were open later.
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February 2023 by Petie R.
I am so sad to leave this review. The Niantic CVS used to be an amazing pharmacy. Some of the friendly helpful workers are still there but not many. The store and pharmacy are so short staffed, everyone is noticeably extremely stressed out. In the regular store, shelves are not stocked well or marked with current prices. Product is not ringing up properly. Cashiers are not trained properly. The worst downfall is that the pharmacy does not have needed drugs in stock. They sign you up for automatic refilling and then tell you the drug isn't in and it will be days or weeks away. There is advance notice of need so that shouldn't ever happen. In line yesterday, 3 out of 4 people did not get their order. It is a very very busy pharmacy and more help is needed. The staff is so overworked obviously. It used to be friendly and so efficient. I heard "CVS Corporate" rules have made this happen. Whatever it is, it's bad for business. I used to do weekly shopping there just because it was convenient and friendly. Not any more.
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October 2022 by Rassul Azizov
Don’t go this shady and unprofessional place. Workers at CVS Pharmacy at this location does not have an idea what they are doing. They chill , they have fun with each other , but don’t care about sick customers which are waiting in a line for 2 hours and at the end they send you to another location, sorry what what can we do about this and that’s it. Totally fraud , be careful if you take medicines from this place they can easily mess up with doses too. No experience just group of professional liars.
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October 2022 by jax B.
So the employees get 5 stars for putting up with corporate CVS's crap. CVS as a company gets 5 poop emojis for: 1-treating their employees like sh*t; 2-having the WORST tech possible (stop texting me that my prescription is ready when it's NOT READY!!! 3-Chaos that was totally unnecessary for like the last decade (can't blame that on Aetna); 4- poop emoji & chaos; 5-generally trying to perpetuate their nasty corporate culture. Google them & why the federal govt took away all their contracts. OR why pharmacist orgs are going after them in other states. Spoiler alert=Their corporate culture is evil & sux. More poop emojis for emphases
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August 2022 by Laura Ross
I always have a great experience. Always use my 40% discounts here. Also, Myke is the friendliest and most helpful employeee there. Gives me a lot of helpful info and I appreciate the mask wearing. Makes me feel safer.