10AM - 7PM
248 Flanders Rd, East Lyme11AM - 7PM
850 Hartford Turnpike, Waterford“Greatest service! Fast dependable and reliable!! I wouldn’t trust anyone else to work on all my devices. If you have any doubts come in and check it out for yourself!!”
“When I first called to set up an appointment, Casey answered the phone and was a pleasure to speak with. He then followed up with me shortly after and let me know specifically what I needed for the appointment. At the appointment, he was very professional and to the point. My wife and I are very happy to have had take care of us.”
11AM - 7PM
850 Hartford Turnpike Suite P210, Waterford“Easy enough to change account/ nice staff. The Crystal Mall is still depressing as all else... Honestly the mall is kinda creepy... But the staff at at&t will help you out, just don't go around the mall unless you want to be disappointed Spencer's looked good in the Crystal Mall”
9AM - 7PM
430 Broad St, New London“Today was a complete surprise!! Joel Stafford the district manager called us , seeing that we were back in the store for the Apple Watch 9 . He had recommended I should upgrade too. I refuse to, but I ended up buying anyway. He was completely right, I am so in love with it. It’s comfortable, light , just like he said. Now I wished I had gotten it back in November.I am blown away by the amount of care this store has given us. To go out of their way to make a special call , to check up on our purchase. Nobody does this??!!No this store does!!! Up most respect for everyone there. Highly recommended for anyone looking to do business with!!!”
“I was in this store a few months ago and the experience was ok the staff did what I needed done however todays visit was different. The gentleman who helped me today was very friendly and knowledgeable. He did not sell me a single thing but still treated me with respect and didn’t try to just force a new phone down my throat.”
10AM - 8PM
125 Boston Post Rd Ste 1, Waterford“While down in the area, I needed to establish a flexible internet service. Joe did an excellent job at just that with all the information I would need to consider in adding a Mobile Hotspot to my account. To be honest he went even beyond expectations by making himself available on his day off to expedite my purchase as he understood my time-sensitive situation from the prior phone conversation.As someone with a past retail management background, I could not be more impressed with his dedication to customer satisfaction and also to his manager for allowing the time adjustment so it was possible.Thank you for all the help.”
“The person who helped me was Dan. He went above and beyond to help me find the perfect phone. I was very impressed with his customer service ,knowledge and the phone he recommended.”
“This store (and company) has always treated me with such respect. Any time I have gone to this location in the crystal mall, I've been helped above and beyond. Wether it be changing up my cell plan, upgrading my phone, or just answering simple questions I myself could not. On this particular visit I was assisted by a gentlemen I hadn't had the pleasure of meeting yet. I believe his name was Glenn, and he created me with such charm and a passion for helping which I could tell was very genuine. Shout out to management and HR for finding the perfect fit to showcase the reality of T-Mobile- caring for each customer. I will always recommend this phone service to anyone who will listen. Best ever hands down!”
“I was just in on 1/4/23 to get help setting up my new iphone 15 pro. I highly recommend this store! The man helping me was professional and very helpful. He literally walked me through everything I might experience and helped me get all of my data transferred. Everyone was so helpful and patient. I left feeling confident and thankful. I would give a 10 out of 10.”
“My boyfriend and I received excellent customer service from David. He was extremely knowledgeable and professional. He helped us over the course of two days to trade in my old phone and upgrade to a family plan. I was thoroughly impressed with his ability to navigate the process, relay the information to us, and make us feel comfortable in our purchases. Thank you David!”
“Since I was in the shopping mode I walked into this Target to check out some large food containers for the kitchen. I like the glass containers, so you can see what's inside. They had a nice selection of containers to choose from. I got the one that I wanted and went to check out...there were many registers open and the process was really easy and quick. Nice bright, clean, store.”
“My wife and I along with our two girls worked with Babu and Niteesh to transition over to 4x new Pixel 8 Pro phones and they were absolutely fantastic! These two gentlemen were very professional, extremely knowledgeable and very patient. They took the time to assess and confirm all applications and configurations to ensure there were no surprises. I highly recommend them!”