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“Our contractor and architect recommended Torrco for fixtures for our new kitchen and bathroom. The showroom is beautifully designed and there were lots of samples to see. We worked with Sarah who quickly understood our taste and steered us in the right direction. She was attentive throughout our long build-out and always very responsive. We received expert advice and high quality products. It was a great experience and one-stop shopping for everything we needed.”
“High quality products and the most professional service possible. They don't take any shortcuts along the way and every detail is thoughtfully considered. Highly recommend”
“Citywide just completed my new kitchen and bathroom. It was a new experience with dealing with a contractor they were GREAT. Always kept me informed and updated. Very pleased with the work. Tom Roy”
“Ryan and Denise provided much needed guidance, knowledge and style advice as I completed my kitchen remodel. Thank you for orchestrating all of the moving parts! Highly recommend.”
“I phoned Mather to ask if they cut Corian because I needed to replace an over-the-oven microwave and thought the Corian back splash had to be trimmed. Tom offered to visit to see the project. I emailed pictures instead. He talked me though how to do mount the support bracket on the Corian and even gave me the name of an installer who had worked for him previously and would be less expensive than his crew, if I needed an installer. When I removed the old microwave and took measurements, I realized I could mount the new microwave in the same space as the old. No need to mount on the Corian. Nevertheless, I applaud Tom's willingness to share helpful advice, knowing he might not be getting the job. I wouldn't hesitate to hire him should the need arise. He's a decent businessman!”
“I had a great experience LCN kitchen and bath. Norm showed up all the time to make sure the contractors were on schedule and doing the work we all agreed on. Very easy to work with. Patient with my selections, which took me about 3 months to decide. Would love to download pictures but I do not see a place to do it.”
“Schneider installed flooring for me about 6 years ago which was great.
I just completed a major kitchen renovation, absolutely beautiful. Everyone was so helpful & accommodating. Highly recommend”
“Love my recent kitchen renovation!!! The employees were extremely talented and professional. There were no delays and the entire renovation was complete in under 8 weeks. (No subcontracting of their work made all the stages run smoothly) It was a pleasure working with Jeff Cote, who created a custom design using high quality products.”
“Redone kitchen in last winter. Approached many stores in neighborhoods eventually decided to go with home outlet. Price was one of the factor but that comes with price too. One of the associate helped us designing the cabinets layout and placed order. After 40 days or so got the stuff when installing found that one of the piece is missing . Went to store again then store manager gave me that for free which is great. Luckily it was in stock . Compare to old real wood cabinets new ones are not upto the mark. Trash cabinets were not ordered right , it was missing inside fittings and right door. They refused to give me those for free. I ended up fitting that myself following YouTube as my contractor wasnt available when I got those. After installing after like two months of use one of the door ripped apart from the hinge . Couldn’t fit it again. Went to store again with that door. They said they will speak to supplier fast forward after 8 weeks got the replacement door.”
“Frank and Laura were delightful to work with while renovating our kitchen. Somehow Frank found more room in the same amount of space for storage. We are very happy with the layout, design and installation of the cabinets, counter top and trim. The work was done very meticulously by the installation team. We receive many compliments on the gray stained walnut cabinets and highly recommend Advanced Kitchens to all our friends.”
“Trucker review, not really meant for big trucks but it works. It is gated so no spending the night at the docks. You have to turn around inside the small yard to do your set up …. Or back all the way in. It will be hard to turn around if their company trucks are still in the yard. The people are friendly, restrooms are available inside up in the break room.”
“Recently replaced all interior doors, windows, and trim using Kelly-Fradet. Andy was great to work with and made this a much easier process. He worked directly with my contractor when possible which took much stress off of me. All my questions were answered promptly and courteously. The delivery crew were very nice and careful with unloading materials. Will definitely use KF again.”
“I had a problem with a syn mar shower panel. I was treated like every one wishes they were absolutely 100% service taking care of my issue ! Anybody can sell a product but only a great company is judged by great product service. I am proud installer of a great product backed up by great service.”
“I have never been in here before and now I am hooked. A large selection of like anything and everything for the home. And decent prices. I haven't even got through the whole store.”
“After we found out an online order was not going to make it to us for Christmas. I called this store and asked if they had the item in stock. She set it aside for me until later that day when I could make the 2 hour drive to pick it up. Very happy. Thank you”
“Just learned that they are opening a new store in Newington on Berlin Turnpike in the old big lots building in 2025! They’re planning to open one in Rutland, VT too!”
“Love the three Bloody Mary mixes. Mix them with low sodium tomato juice. These products are also very low sodium compared to grocery store items. Excellent as is York, Maine!”
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“I would not recommend this place. Went in July to “look” at tubs for a WINTER project of our bathroom remodel. Spoke to Dan Carpenter (the definition of a salesman) who told us it would be no problem to delay delivery until we were ready and that we could get everything to match. Against our better judgment we made hasty decisions that day and put down a $1000 deposit-even though we offered to pay in full. By August I had been contacted several times by Dan to schedule delivery. I told him he knew we weren’t ready and were told at the time it could wait. In September he called to tell me it had to be delivered because it was a storage issue. I told him to forget it and to keep the deposit. He then said oh well if you make the full payment then storage won’t be a problem. So I paid in full (which i wanted to do in JULY). Now the end of October he called to force a delivery because they are getting winter water heaters in and they dont have room. IT IS NOT WINTER YET! Your storage issue is not my issue when you told us differently. It went from being told in July delivery can be anytime, to its a payment issue and we can hold if you make full payment. I jumped thru all their hoops and now am forced to take a delivery I am not ready for. Had I thought at the time, I would’ve cancelled all the items except the tub and taken delivery of the tub and they could’ve shoved the rest of the deposit. We will not deal with them again. Not a good experience. We shouldn’t have bought anything until we had a definite date, DESPITE what a salesman promised. Lesson learned.
EDIT/UPDATE
: Sarah took care of our situation beautifully. She contacted me, listened to what happened, offered a refund and explained that full payment is not a condition of holding items. Right now our project is unexpectedly on hold, but she said they could hold the items until we needed them. My husband and I decided to take the refund and have it reprocessed as a new order because we did not want the salesman to get the commission. Sarah offered a goodwill gesture and she worked hard to make the situation right. We decided to still purchase the items because it was not a matter of not wanting them, it was what happened for the entire time. It was not a perfect experience, but Sarah greatly improved it and they do not deserve a 1 star. Thank you for caring about your business and customers.”