9AM - 4PM
175 West Rd, Ellington
Banks
9AM - 5PM
12 Main St, Ellington
Banks
“I know M&T has a bad reputation as of late - perhaps rightfully so. But when I went in to close one of my accounts and cash a check, Nanette was very helpful and courteous. The process was quick and painless. I can't speak to more complex tasks, but I was pleased with this location for being easy to work with.”
“"I recently had a great experience with Nutmeg Bank. Their customer service was exceptional, and the staff was very helpful in guiding me through the process. I appreciate their efficiency and professionalism."”
“The staff at this location are so welcoming and willing to assist no matter what the customer needs- shout out to William who is always willing to help with last minute request. I appreciate the community bank service.”
“Adrian and his team have always been super helpful, professional, and tentative. They are always looking to help you when problems arise and are quick to respond. They truly make banking easier.”
9AM - 4PM
354 Broad St, Manchester
Banks
“Stopped by to get a Cashier’s Check for my apartment move in costs. The teller was friendly, quick, and efficient. I have had poor experiences with other banks in the past, even for simple requests. Glad to be a Citizens customer!”
“Kevin, Matt are most welcoming employees/ Ms. Brooks too Tellers. They are helpful and understanding and provide excellent support when I ask. I love coming to this branch.”
9AM - 3PM
637 Main St, Somers
Banks
“Exceptional service! Staff is knowledgeable, helpful and goes above and beyond to ensure that all my needs are met.
From the minute I walk in and am greeted by name I am given personal and professional attention.
I can’t say enough good things about this well run branch and its associates.”
9AM - 5PM
243 Hartford Turnpike, Vernon
Banks
“This is the best Bank of America I have ever been too! Eric Almeida and the rest of the staff here is absolutely fantastic. Eric walked me through all my options with setting up my business bank account and was super personable. Everyone was super helpful and friendly. If you are looking for an amazing team, make sure you come to this BOA. I was blown away by my experience here. Their customer service was absolutely phenomenal!”
9AM - 5PM
215 Merrow Rd, Tolland
Banks
“Alan skinner was amazing. Truly awesome guy. Helped me along my journey of my first loan. Constantly gave me updates, and didn’t leave me feeling anxious. He worked around my hectic schedule to get a loan done asap for me. He truly did an amazing job. Thank you Alan!”
“Absolutely lovely establishment. Kayleigh was so helpful when I had to transition my banks and made everything very seamless for me. Customer service has always been paramount here. 10/10 would recommend.”
9AM - 5PM
243 Hartford Turnpike, Vernon
Banks
“This is the best Bank of America I have ever been too! Eric Almeida and the rest of the staff here is absolutely fantastic. Eric walked me through all my options with setting up my business bank account and was super personable. Everyone was super helpful and friendly. If you are looking for an amazing team, make sure you come to this BOA. I was blown away by my experience here. Their customer service was absolutely phenomenal!”
“I didn’t expect at all literally how I felt today..and the credit goes to banker “cinthia”…seriously,her diligence is astonishing..her knowledge and skills;extraordinary..and her hospitality that’s so much awesome..tysm for everything cinthia..”
“Amy and the rest of the staff have always been so helpful and kind to me. This is the best banking experience I've ever had! When doing a simple transaction, to a loan application. The process is so smooth, I absolutely love banking with Community Healthcare CU.”
“Been a member for some time now.. best service hands down and friendliest staff. Many thanks to Louise for always helping with my questions and offering guidance!”
9AM - 5PM
50 Windsorville Rd, Vernon
Banks
“Very customer oriented atmosphere. All the employees at the bank remember me and my family and ask about how my kids are doing. I get great service every time. It's a very popular branch so sometimes you have to wait in line for a little bit but the wait is worth it for the high quality customer service you recieve.They've had a few 'new hires' in the past year so i try to cut the new employees some slack because theyre still learning the system, but I have seen so much improvement with all of them. Each time I visit they get faster and better.Obviously no bank has a perfect system or perfect service 100% of the time but I can say it's honestly the best bank I've ever had.No matter what bank you go to patience is necessary. People are doing their jobs the best that they can and they try their very best to go above and beyond to help every customer at my branch. Would definitely recommend!”
“I've been banking here for over 20 years. Friendly, helpful staff who (for the most part) recognize you and know your name, though there has been a bit more turnover lately due to retirements. Keep an eye on your checking balance. They're quick to hit you with overdraft fees which can really add up quickly.”
9AM - 4PM
670 Bliss Rd, Longmeadow
Banks
“I have been a member since 1991 and have never had an issue with any employee of ECFCU. In particular, both Linda and Barbara will greet and treat you like family. Their ability to remember names that they may only see a few times a year is impressive. And though they are not a big establishment they also don't have all the fees either. Home town courtesy keeps me here.”
9AM - 5PM
50 Hazard Ave, Enfield
Banks
“Best Banking experience I ever had in my entire life and so friendly. I visit my local branch around the holidays and they offered me a homemade lunch, DeLish ❤️”
“I wanted to comment after seeing other negative comments. I have only been a Key customer for a couple of years and have accounts at other nearby banks and a credit union, and most of my banking is done on-line, but I have always had great service at this branch, comparable or better than my other banks. I came in today 20 minutes before the branch closed to open a new account and again it was done quickly with friendly and accurate customer service.”
“My wife and I just opened an account not too long ago at this branch and since the moment we walked in, we have experienced nothing but awesome customer service. Everyone is super friendly and it's just a very nice thing to know if you are having any sort of problem with your account, they are quick to help and fix it the best way possible. I just had a small issue today as far as an overdraft issue with our account, I went in right away and it was fixed right away. Each person we had met to fix the problem. Amazing customer service and I'm very big on that. The manager was great as well she followed up with us right there in person to make sure everything was taken care of after Selia had fixed everything. I wish I knew everyone's names but just know anyone you go to at this branch will take good care of you.”
9AM - 4:30PM
233 Main St, Manchester
Banks
“If you have the option to open an account with this credit union I highly recommend to do so! If you’re lucky you’ll get Dawn to help you with it, she is precious. And if you’re looking for an auto loan, Marisela is your girl. These wonderful women are testaments to how valuable good employees are for a company. Thank you two so much for providing such a warm welcome to me and for all of your help.”
“This review is for the Stanford Springs Branch specifically. After a very difficult start to the week, I traveled to this branch to resolve a banking issue with my car loan and was assisted by an absolute angel that went above and beyond out of her way to help me. I wish I had caught her name but in my fluster all I could do was thank her profusely. I am forever grateful for her kindness.”
9AM - 5PM
3534 Main St, Coventry
Banks
“This rating is strictly for an amazing staff they have. They deserve more then 2 stars for their excellent customer service.Really wish the hours were longer on some days past 4.”