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March 2024 by Allie J.
Horrible. This place doesn't know how to run itself. I feel like I'm in a different country when I'm here. Everything is so strange it's like a massive warehouse. The portions are humongous on everything. Places like this are the reason America has an obesity problem. The value isn't even good because they give you so much food in one pack that it'll go bad. The employees are rude and unhelpful. It's always busy here too. And on top of that they make YOU pay? Never visit this store.
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November 2023 by Thea P.
Clean, organized and well stocked...on Black Friday, no less! The food samplers MADE IT RAIN so obvi we bought everything. Even other customers were super chill as we threw axes in the aisle ("You should get that axe-throwing set--my kids love it!"), had a dance party amidst the bulk-nut offerings or just engaged in general shopping-cart buffoonery. Come one, come all to the Costco at Enfield!
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June 2023 by Chickita L.
This is the WORST store in the world! The store is too big and you have to pay to shop which is stupid. They DENIED me from getting samples. This is discrimination and I will not tolerate this disrespect. The employees are RUDE and not approachable or friendly. Never coming here again.
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June 2023 by Casey W.
This is a review for Costco optical. It waa my first time getting frames here. I will never go back to any other store like LensCrafters after this. Norman is nothing short of exceptional. This guy catered to all of my needs and answered all of my questions witg outstanding patience. Even when I had to run around the store looking for my family who had our member card. He helped me pick out the pair of frames that complemented me and were a fair price! I will continue to rave about how wonderful Norman was! Give him a raise or something!!!
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May 2023 by Harry Y.
Was told that I couldn't use my wife's Costco card by the cashier, when my wife was 15 feet away at the food court. She blamed "corporate" for her decision to harass me. Thank you so much for your team spirit and Costco courtesy. I have never been treated this way at Costco before, but you just earned a one-star review. I want to add that I had 2 carts, so it was very apparent that my wife was shopping with me. She wanted my wife to get out of the long line at the food court to come back to prove that she was in fact in the building. I instead took out my card that had worn out and no longer worked for the scanner. This particular cashier just had a petty "bone to pick" with me. I guess I just wasn't her type of shopper.
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December 2022 by Jay S.
I just have to say the women at Costco Enfield store are nothing short of amazing as a team. I stopped and mentioned to Ginny that I had a problem with pairing my hearing aid after changing from Verizon to T mobile. Ginny cleaned my earpiece and worked on trying to establish blue tooth. She had some problems, but said don't worry we are not going to give up. She teamed up with one of the other ladies and discovered my dominant hearing aid was now left and not the right side! My sincere appreciation for their effort to satisfy the customer in every way and with a very polite -Have A Merry Christmas!
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November 2021 by Jacob B.
This is the best & the closest Costco I've ever been to! They have an amazing food court, with good food. They also have a cool, limited selection of books, clothes, and electronics. We go there very frequently (probably once a month or so!). Interestingly, it's right near the Enfield Square. Come visit this place and please don't leave yourself empty-handed. Please become a membership if you're in the area. This is a store you'll enjoy coming to! It's better than the BJ's Wholesale Club but Sam's Club (that used to in Manchester, but then it closed three years ago) always had the same expectations you would have at Costco.
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October 2021 by Coco B.
The quality and price of the food. Various different items that I loved. I also loved the taste of simple.
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May 2021 by Wendy A.
I went in with hubby to get a membership, we had a guy attend to us that evening on Friday 5/7/21, and when we got to the counter and found out we wanted a membership, the guy was bothered and annoyed. Saying "well it looks like I'm not going home early". First and foremost customer service is the job you take on. If your shift ended then leave and don't see anyone. But being bothered because we intruded in his schedule isn't for us to be mistreated. If it wasn't because we drove 45 minutes to get there, I'd have left. We did right after and didn't bother purchasing anything in the store.
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March 2021 by Sara C.
I am absolutely obsessed with Costco!! With a membership, customers can find the best quality products ranging from baked goods to meat to furniture. I'm never hesitant to try something new from here because I know it'll always be good. Costco hasn't let me down yet! Even with the Coronavirus, we made a trip to the Enfield Costco to buy a few necessary groceries. There weren't a lot of people shopping at this time, possibly due to the self quarantining that was going on, but there were some people that still had to make the trip to this location. It was nice and clean, and there were some items that were limited one per member (like cases of water bottles). This is a great location overall.
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July 2020 by John S.
This is probably the best Costco in the immediate area. Very clean, well stocked, super organized, great customer service attitude. I had a small problem once with a tire installation and stated this on the website. The regional manager contacted me and resolved my issue almost immediately. World Class location.
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April 2020 by T G.
went to enfield ct store. no rhyme or reason for holding people outside for this virus bull. they have no standard to let you know how it is done. just wait and see and that is all. no idea of how long, no 5 out and 5 in or anything like that. wait because we know you will because you want to get into costco. subjective and not away to run any kind of business whether there is virus or not. could be more professional and Dan at the store needs to understand the importance of customers.
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November 2019 by Jan C.
Love thIs place, quality products, helpful and friendly staff and good prices, definitely worth the membership fee (pays for itself with the executive plan). I start my weekly grocery trip here every time as it saves me tons versus buying everything at the grocery store!
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November 2019 by Katelyn M.
This is actually my favorite store. I have only been a member for a year and wonder how I did my grocery shopping before trying out Costco. I love all the samples and have actually bought quite a few products I would have never thought about purchasing without trying. My husband and I are eating a lot healthier which is super easy to do with all the healthy food options available at Costco. The rotisserie chickens are delicious and well priced. We always pick up one or two. I love that you can use your membership anywhere. While on vacation in Hawaii we stopped at their Costco to load up on our vacation needs. This is also a great place to pick up and save money on gift card packs for holiday gifts!
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September 2019 by Olivia R.
Always great prices can't beat them. They always have a great selection and are always changing. I also love them they have the cookers it feel like you can get lunch for free . Here's a tip though! Avoid going to Costco on the weekends unless you want to be prepared to be stuck in lines literally forever. And parking on the weekend is a nightmare. If you're trying to feed a family or even two people this is a wonderful place to shop! You can't beat it!
