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November 2023 by Mary Carroll
Access Point in Rocky Hill is good I have an inside unit very accessible had a discount rate to start with, now I got a postcard in the mail that the rate goes up which I understand but it's jumping up $45 if that goes up again for that much more $45 it is very unlikely that I stay at this unit and all I need is a 5x10 so if you're going to be competitive in the area but keep raising your rates like this at 45 bucks more it's pretty unlikely I'm going to stay even a year's timeconsider keeping your clients versus raising your rent so much
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September 2023 by Xiomara S Gonzalez
The reason I'm giving them one start is because when I decide I was not moving in to the unit. They Didn't want to repay me my full amount of the payment that I was given to the company? They stood with $25 and then give me the rest.
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August 2023 by Patricia G Maloney
Great customer service! The staff went above and beyond at all times. Ben, the storage manager, was very knowledgeable and helpful! Highly recommended!
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August 2023 by Debo On COD
Very easy to do all the paperwork & most fair price anywhere. Definitely recommend! 5x10 $51 a month. Cheap
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May 2023 by Tim Isenberg
Great safe location and nice new facilities.
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May 2023 by Bruce Willard
Easy to work with.
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March 2023 by CindyCanCook
This is a great place to keep your storage and the service is very nice and professional.
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February 2023 by Deedra Durocher
My experience to rent a unit at the Enfield, CT location for my niece, although I live in North Carolina. The process was challenging because of several requirements for my physical presence which was impossible, but the staff at the CT location and two of the representatives on the phone were helpful and professional in getting everything sorted out eventually. My niece is now able to access her unit!
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February 2023 by Chucky Catlow
Very helpful employee clean facility
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January 2023 by Ashley LaMesa
Thank you Ben for the quick help I needed. Everything went smoothly and its inside!!!
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December 2022 by Harold Shayer
I was surprised to learn that my storage company had changed hands again - the third owner in just six months. But after talking to the new owners, Extra Space, I was pleasantly surprised to discover that actual competent people had taken over. The last owners were clueless and seemed the kind of investors who wanted to take in profits with little effort- they thought they could run a business in Enfield, Connecticut solely by phone out of New Hampshire. They also screwed up payments regularly and actually locked people out of their units for non-payment when the customer did pay on time. What dolts.....Extra Space has told me there will be someone on the premises which I assume means customers will be able to use the garage-type door again (probably the most convenient feature of this great storage facility! ) I'm very happy with the new payment due policy as well. Welcome Extra Space!!!
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November 2022 by Mary Dittberner
I called today to set up my payment electronically and the girl I spoke with was soooo friendly and helpful. I wish I had caught her name. She gets a huge thumbs up from me.
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October 2022 by Brian Kowalenko
I have rented here since the summer. Great climate-controlled location, easy access, and competitive rental rates. Just saw that Extra Space storage is taking over next month. I really hope rents don’t triple to match the prices of the other Extra Space location in town.
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August 2022 by Theresa Carifa
Went in to inquire about indoor car storage climate controlled which is not available but gentleman who was helping owner of facility kindly gave me leads on a facility that can meet my needs. Great customer service!
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June 2022 by Jeanne Rago
Friendly, helpful staff! Clean, well maintained facility!
