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January 2024 by Cailey Bixby
I had an appointment yesterday and had a bit of a rough time for the first half. I do understand these are designer gowns and we don’t want them getting dirty and what have you but my mom came with me and was told a few times to “sit down” when I had come out and she was walking around me to see how the dress looked. These dresses were very long so moving was kinda hard it would’ve been nice if my mom was able to look at the dress on me without repositioning.Ellen says she hates bad mouthing David’s bridal but looking at her social media she has bashed them quite often without hesitation. At first I thought she was truly looking out for me but I now see a different motive after my appointment and really looking at social media.Ellen the owner was definitely trying to sell me a dress vs looking at what I liked which I understand to an extent but the dress I had on needed so much work to make it what I wanted I was basically making a whole new dress.****The lady that was helping Ellen though was an absolute delight I can’t quite recall her name as I was completely overwhelmed but she had salt and peppered hair she was absolutely amazing trying to help and really listen to me **she is the only reason this place got 2 stars **I was reading other reviews and saw she mentioned everyone who came in yesterday bought a dress and I assure you I did not buy a dress from there I went somewhere else after and bought a different dress that day.
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January 2024 by K
My mom and I had a fantastic experience here with both Ellen and the other sales associate. We both walked out with dresses ( mother of the groom and bridesmaid) Ellen even found the perfect earrings to match my dress! prices are incredible! Definitely check this beautiful shop out!! thank you again ladies!! (:
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January 2024 by Migsy Domey
Very rude and they dont let you take pictures, mind you, you have to wear booties to “protect their floors”, they seriously need to stop worrying about selling and worry about making brides happyEdit: who said I was the bride? The bride ended up not buying today and so did another appointment we walked out with, so your response is a bold lie
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January 2024 by Anthony DiPace
Don’t bother going if you want a fun experience. My fiancé went and found the style she liked but the one she had was not exactly what she wanted and the women became very rude. There’s no chance to think they just want to push. My fiancé came back and was very upset. I’ll make sure any family and friends do not give any business.
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January 2024 by Isabel Cummings
Highly recommend Ellen and Going to the Chapel for any of your wedding needs. I wasn't able to do my dress shopping there, but she got me in really quickly to find a veil. She spent just as much time and effort helping me as she would someone picking out their dress, and she was able to find a veil that complemented my dress perfectly.
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December 2023 by Sophie Dob
You are in good hands with Ellen!While shopping for a wedding dress I called Going to the Chapel and left a message with some details about what I was searching for, Ellen called me back one day later. After some discussion we agreed that she didn’t have quite what I was looking for(I was very specific in what I needed, and limited on time) but it didn’t end there! Ellen chatted with me for about 25 minutes giving me excellent advice and sharing her knowledge with me. I can tell that she knows her industry and truly cared that I got what I was looking for even if it meant I wouldn’t be purchasing a dress from her. I believe from our conversation that this is not just a business to her, it is her passion. I would recommend Going to the Chapel to anyone looking for a personalized, professional experience while shopping for the perfect dress.
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November 2023 by Tristan Kijak
Ellen did an incredible job helping me pick my wedding dress- she is very knowledgeable and makes you feel empowered when choosing your dress! A week before my wedding I was still at a lost in finding the perfect veil and Ellen took the time to find one that went perfectly with my dress. Highly recommend!
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June 2023 by Caleb T.
Owner was very rude, very pushy and would not answer general questions about the wedding dress process. Be aware they also do not do sizing.
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April 2023 by Evelyn Murray
Had an absolutely amazing experience finding my dream dress! Friendly, personalized service and fun personalities all around. Highly, highly, highly recommend to all brides!
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December 2022 by Anna R
I purchased my dress there a year ago. I had an ok experience, woman, possibly owner, was rude throughout the process but I loved the dress. I called to schedule an appointment for my best friend whom is getting married soon. The woman on the phone was extremely rude, seemed as if she was trying to turn us away. Stated unless we were sure we were buying a dress then we shouldn’t come and we can not try on dresses there, only purchase. Which how would we know that until we tried on? Very odd experience, will stop referring people here.
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November 2022 by emma libby
Not only was I not able to try on ANY of the dresses my bridesmaids, mother or I picked out, the owner was extremely rude, talked poorly about my body the entire appointment and made a very insulting comment about mother in laws not realIzing mine passed less then a month ago AND I was there with my soon to be sister in law… I wouldn’t but my dress from them if it were my dream dress.
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October 2022 by Jenna Balogh
The owner Ellen and her two team members, Jen and Sam, were absolutely great! At the first dress shop I visited, I tried on 15 dresses and left confused. At Ellen’s shop, the second dress I tried on was everything I could have wanted in a dress and more. Ellen and her staff were full of compliments and even showed what the dress would look like if I wanted to alter it in different ways. Ellen and her team members are knowledgeable about the dresses in store, and take the time to make the appointment feel personal. The store is full of beautiful dresses, and the owner and staff members have a sense of humor and kindness that helped make finding my wedding dress a wonderful experience!
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October 2022 by L Mad
I wish I could give them more stars than 5! Absolutely the most effortless, personalized and relaxed bridal appointment ever! I was unhappy with my experience at another big name bridal store and was getting overcharged and followed my gut to start from scratch with a new dress. They exceeded my expectations and actually had a better variety than any other place I have looked for over a year. I can’t thank these ladies enough for helping me find a dress I will feel 100% beautiful and confident on my wedding day. Make sure you call and make an appointment if you’re looking for a dress and trust their advice!
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October 2022 by Kym Rae Keohane
Worst experience ever. Rude and insulting older woman. A lot of ridiculous "rules" stated as soon as you walk in and stated as if we were a kindergarten class. Terrible selection. We were in and out in ten minutes. If you want to be miserable looking for a dress for your very special day.....then this is the place for you.
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August 2022 by Jackie Griffith
I'm a bride with a budget, and Ellen and Sam worked closely with my people and I to find my dream dress under-budget. They were nothing but helpful, cheery and full of personality! They found a veil that matched perfectly, and Ellen's "grand reveal" of me in my dress and veil was very touching; there wasn't a dry eye in the house. I'd happily recommend this place to anyone who's looking for a dress on their special day. Thank you, Going to the Chapel, for an unforgettable experience!
