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“Prior to making it to the Enfield location I had a below average experience at the Longmeadow store. I wish I had just come here in the first place. Kevin and Ernie were able to help me and look into the problem and find a solution. Great customer service, they couldn't have been nicer ! Thank you ! I won't waste my time elsewhere next time.”
“We had a couple technicians come out and upgrade fiber. Corporate escalation team was prompt and helpful. The technicians Tom and Chris were both very accommodating and did a fantastic job on the install. Very professional and friendly. No gotchas or hidden fees like Frontier. Highly recommend for good customer service!”
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“We were with another carrier for over 20 years and they would not work with us. Came over to T Mobile and they couldn't do enough. Gabriel was amazing, patient and very knowledgeable. He totally went out of his way for us. Would definitely recommend you come to the T Mobile in the Stop & Shop plaza on Hazard Avenue in Enfield and see Garbriel or any of the other techs. Everyone is amazing.”