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October 2023 by The Punisher
Why don’t y’all clean up the dope needles in your drive thru
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September 2023 by Jane Seitz
I with sincerity will post an honest negative reviewMy husband went to add a name to accountHe was instructed to return with the identified person with a photo ID. Which he didNumerous tellers had no customersManager was in a personal phone callWe waited , no one was attentive to usTeller said he sent a computer message to manager but nothing happened and we leftI would not recommend this bank
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August 2023 by Cole Clark
Decided to get rid of the indoor atm when bought out by this terrible m&t. also, who puts an atm in the same lane as the teller???
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May 2023 by Cody Micheal
If I could give negative reviews I would for this bank. Almost lost everything without acces to anything 100s miles away to the cost branch after moving. No warning or nothing about the change. And now months later after leaving them they do it again with my credit line. There goes all my bills again thanks for the warning.
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April 2023 by Richard Praus
Really d*** move closing the branch in Stop & Shop. They should at least have kept the ATM in the store.
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October 2022 by Ricky W
Branch never answers the phone. Been here 4 times to trying to use the coin machine. The machine is out of service every time I come here. Would be nice to be able to find out with a phone call and not after driving 20 mins here and loading up multiple bags of coin.
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October 2022 by Rick W
Branch never answers the phone. Been here 4 times to trying to use the coin machine. The machine is out of service every time I come here. Would be nice to be able to find out with a phone call and not after driving 20 mins here and loading up multiple bags of coin.
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July 2022 by Elise Crawford
They are magic workers!!!! They would work with you to solve issues!!!!!! Very patience!!!
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November 2021 by Alf onso
This bank is horrible to work with. I had a mortgage payment coming out from the same checking for 10 years and suddenly one month to another they changed my account information. Supposedly the old information was supposed to still work but for some reason in October it did not, I spoke with a supervisor that was less than helpful... obviously there is an issue in the system that prevented the bank from recognizing the old banks ACH info. This was not communicated to me... And the only thing I was asking is communication if things change let me know ahead of time, now I paid my mortgage late for the first time ever because of this and I had no control or input. I had to pay the mortgage with funds that would have otherwise been invested earning money. I will be closing this account next year
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October 2021 by EdgarAllenSchmo
They had NO GAME PLAN in place!!!!!! 54 Hazard ave. (inside Stop & Shop) closed Sat June 12 for "lack of help" So I go to 49 Hazard ave & 4:20pm. 2 Tellers are working. One for drive-thru & other for lobby. Drive-thru teller apologizing profusely to the driver @ the window. 7 cars after that! 8 patrons ahead of me. NONE of the transactions completed in perhaps18 mins. Walked-out!! Looking for a NEW BANK ASAP!!!!!!!!!
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July 2021 by Billy Riley
They had NO GAME PLAN in place!!!!!! 54 Hazard ave. (inside Stop & Shop) closed Sat June 12 for "lack of help" So I go to 49 Hazard ave & 4:20pm. 2 Tellers are working. One for drive-thru & other for lobby. Drive-thru teller apologizing profusely to the driver @ the window. 7 cars after that! 8 patrons ahead of me. NONE of the transactions completed in perhaps18 mins. Walked-out!! Looking for a NEW BANK ASAP!!!!!!!!!
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May 2021 by Edward O'Brien, Jr.
Very nice people working there.
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December 2020 by Walter Evans
Have been happy with this bank except their online banking website is confusing and security log in very complicated
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June 2020 by Wioleta Anglisz
Tried calling them for over an hour without being able to get anyone to answer the phone. The worst customer service I have ever experienced with a bank.
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June 2020 by Joseph Murphy
Stop all this covid stuff you guys are making it hard to use the bank what happened to open 7 days a week
