Petco is a health and wellness company dedicated to improving the lives of pets and their owners. Located at 25 Hazard Ave in Enfield, the store offers a wide range of brand-name pet nutrition products and supplies for various animals, including dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the friendly and caring staff, who provide valuable assistance while shopping. Many have found the rewards program beneficial, especially those with multiple pets, as it offers significant savings. However, some customers have noted issues, such as a distinct animal smell in the store and dissatisfaction with grooming services, which they felt were not worth the cost. Despite these concerns, the level of customer service is often highlighted, with staff going above and beyond to resolve issues, such as holding items for returns. The store's commitment to the well-being of live animals is also praised, demonstrating that they prioritize animal care alongside customer needs. Overall, Petco strives to create a positive shopping experience for pet owners while maintaining a focus on pet health and wellness.
Great experience with vetco and the puppy socialization group
February 2026
I was very impressed with the staff ! All friendly and knowledgeable as well as Team Players
June 2024
Petco has gone down hil but frank at the register today stepped up the game to help me out my puppy chewed her harness in the truck had to stop with my 5yo dog and a 3month old puppy he helped fit her and put the harness on for me thank you so much
