Audi Fairfield provides a premium car buying experience with a commitment to making the process the best possible. They enable the entire process from virtually anywhere through their website, virtual test-drives, and convenient, flexible, personalized buying with home delivery. Customers describe the experience as wonderful, seamless, professional, stress-free, and absolutely excellent. The customer service is consistently noted as over the top. Sales staff are described as incredible, knowledgeable, reassuring, efficient, patient, thorough, communicative, and attentive, frequently going above and beyond. They make the process smooth and easy, providing great communication and making customers feel comfortable, valued, and confident in their fair deal. The dealership offers a premium service experience with a very nice waiting room featuring snacks and coffee. They provide clear processes with video inspections and have new loaner cars available. Many customers are thrilled with their new Audi and highly recommend the dealership, often returning for a second purchase because they were treated right.
You pay top dollar, but everything is very clear. They provide you with a video inspection. The waiting room is really nice. You’ve got snacks and coffee. They have new loaner cars available. It’s a premium service experience.
September 2025
This is our second purchase with Audi Fairfield because they treated us right the first time around! Hiram, our sales person, was patient, thorough, communicative, and very knowledgeable. Loving the new ride! Thanks Audi Fairfield!
September 2025
The sales process was efficient, low stress and enjoyable. Karina Zaleska, our sales rep was knowledgeable and a pleasure to work with. The car was also detailed beautifully. Well done, class organization.
