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October 2024 by Max Roc
Inquired about beef tendons. Told price over the phone of 9.99/lb. Get there, charged me 12.99/lb and wasn’t even the right cut. Somehow food bazarr and every asian grocery knows how to prepare beef tendons but not custom meats. Not sure how to prepare this now bc the tendons take hours to do right but the red meat covering them, which isnt supposed to be there, leaves me not sure what to do.
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July 2024 by Kathleen Gaffney
Custom Meats is simply the best for high quality meat! Do you long for a chicken breast that is not from a giant bird with stretch marks that could feed a family of four. You will find beautiful chicken breasts at reasonable sizes at Custom Meats. The selection is great and if you want something special just let the team know!
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July 2024 by Sarah Christie
Custom Meats is simply the very best!! Such fabulous quality of all their meat, and I’m always trying new cuts of meat that I didn’t know about! The owner comes up with some really yummy sausages, and takes such care in every cut! I don’t go anywhere else for all my meat needs.
**if you want something specific, call before you head in—they are so accommodating! ?
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July 2024 by Christopher Dixon
Good tasting steak but super expensive and they don't custom cut meat for you. I just think it's super funny to call a business custom meats, but you offer custom meats.
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May 2024 by Jamie Mullen
Bought 1 ribeye which came out to $65 ($45 a pound).
Cooked it on grill and pulled it at 120 degrees then rested 10 minutes.
Toughest,chewiest, and unfortunately most expensive steak I’ve gotten from a butcher. Had significantly better steaks from Whole Foods/Stew Leonard’s for way less.
Wouldn’t recommend going here and paying the exorbitant prices for a sub-par steak.
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May 2024 by Alex Kennedy
Great meat, great people
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December 2023 by Tim Knox
I had a poor experience with the butcher today. He doesn’t embody good customer relationship skills and was quite rude. I too lost my temper, but only for his rudeness. His staff tried to be helpful but the order I made and the order they prepared didn’t match and was useless for my menu for Thanksgiving. Thankfully I was able to get what I needed from Whole Foods. Never again Custom Meats. You’ve let a customer.
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November 2023 by Luz Boyd
Fantastic meat shop!
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November 2023 by Jeremy Barnes
2nd time closing early
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November 2023 by Lauren
Amazing shop with an enthusiastic staff, great assortment of meats, including organs and delicious seasonal items! Love this place.
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October 2023 by Kevin M.
This place is great, anyone leaving a bad review should get their head checkedThe end
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October 2023 by Darienne Jones
I really love this place and have been coming here for years. I decided to leave a review for the first time due to these recent negative reviews that I don't feel reflect reality (not saying they aren't true but they skew the norm of this place). I've been here when it was crowded to when it was just me and never experienced myself or anyone else being disrespected. Quality organ meats and cuts, though a little pricey but that comes with grass-fed and pasture raised. There really isn't a better butcher shop around. Thank you for all you do and I hope others that love you start to leave reviews. We shouldn't take you for granted
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October 2023 by Adam MacDonald
Wow. Just stopped in for some $13/lb sausage. Mistakenly said ‘4 of each’ when in my head I meant just the pork and sweet Italian. Guy packaged up a couple different flavors before I realized my mistake. Apologized and corrected; greeted with frost and eye rolls. Could not have been more rudely treated. Meats = 10. Customer service = 2. I’ll be looking elsewhere and recommending the same.
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June 2023 by Moshe Sameach
I am doing Custom Meats a favor by giving a one (1) star. Because it’s negligible to serve great quality of meats with incredibly awful customer service orientation. It’s negligible if you serve great quality of meat without even greeting a customer that walks in, with zero (0!!!) positive energy, no positive welcoming vibe, and no smile on your face.If you’re looking for the full package— GREAT customer service AND great meat— go to Old Greenwich or Darien Butcher Shop. High quality of meats and great customer service orientation!Custom Meats management— you may want to consider some staff refreshment.
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June 2023 by Cheryl Guest
Excellent! Great to have a butcher with locally sourced meats. The staff is always helpful and friendly.