Firestone Complete Auto Care in Fairfield, CT is a reliable one-stop shop for vehicle needs, from standard maintenance and tire sales to repairs and emissions checks. Reviews highlight the efficient, educated, and kind team that provides quick and easy service. Customers report great experiences, noting excellent customer service from drop-off to pick-up, with professional and friendly interactions. The staff is personable and informative, offering suggestions without unnecessary up-sells. Many appreciate the ability to book same-day appointments online and the efficient handling of both scheduled and walk-in services. The business is commended for going out of their way to find parts and complete work promptly, getting customers back on the road safely the same day. With a comfortable waiting area and a focus on doing things right, customers feel safe and plan to return for future services like oil changes, praising it as a great place for any kind of work on a car.
Brian, the on-site Firestone Manager. His professionalism and the level of customer service he provided to me during my visit guarantees my future business with the Company.
February 2025
They do a wonderful job. High labor cost comparatively but customer service exceeds other local locations.
February 2025
Firestone in Fairfield is always great. They are efficient, educated, and kind. Great place if you need any kind of work on your car or your emissions checked!
