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December 2023 by Joyce H.
Hemlock is a great locally-owned and locally-operated hardware store that has never left me disappointed when I've needed something. They are so much nicer to deal with than the big-box stores.
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October 2023 by NANCY DEJUMO-REY
Hemlock Hardware is a fantastic local hardware store. They provide top-notch customer service, always ready to help you find what you need for your projects. The staff is knowledgeable and friendly, making every visit a pleasant experience.
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August 2023 by Phillip C
Really helpful people. Tom is super nice and knows his stuff. Would definitely recommend this spot.
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July 2023 by Robert Altbaum
Remarkably fair price on Weber grill with free assembly and delivery . Can’t beat it’s
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July 2023 by Brian Soukup
Purchased online and waiting for it to arrive. No email no nothing - never came.
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June 2023 by M&M DuBoys
Great place in downtown Fairfield. Has a ton of items.
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May 2023 by Tim T.
Never going to order from their website again. Super slow delivery! When I called to ask why my order wasn't delivered in a timely fashion they didn't offer to find out or expedite it any any fashion. The older guy with white hair at the cashier's desk offered a snide comment to me about calling me when my item was ready. He was not friendly and couldn't be bothered (and there wasn't any one else waiting to be checked out!). Not going back there anytime soon!
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March 2023 by John S.
Not so good with communication (I just wanted to find out the status of my order), but after my order was delayed, they delivered it beyond what I pictured to be local. Thanks!
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December 2022 by John Longley
Not the hardware store it used to be, more about outdoor cooking and expensive coolers. I often have to go to the other hardware store in town to find what I need to complete projects or repairs.
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November 2022 by Mathieu Halegua
Order online cancelled twice and no replies to my messages.to know the reason
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October 2022 by Sue S.
The guy with the white hair was so rude & disrespectful. I tried to speak to him. He kept speaking over me. I said my brother bought the wrong thing. He said" you should of got it yourself." My family shops here to support small businesses. Then be treated so rude for no reason. We are going back to Home Depot.
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September 2022 by Gregory Wilson
I'm exceedingly impressed with these folks--we had a party arranged, realized the day before that our old patio furniture was falling apart and couldn't accommodate the number of people we were having, and swung by to ask Hemlock's advice. They made excellent suggestions, sold us a set at a not crazy price, and brought it out and set it up THAT DAY, within two hours. Really good work from a local store--nice job, guys.
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August 2022 by Roman
Website states they have items in the store ready for pickup/ same day delivery. Went down there just to buy them and they didn't have anything. Someone behind the counter said "yeah sometimes online inventory is just wrong" and that they could order the item for me. Felt very deceptive.Why advertise something as available today if it's not? Could I have called to make sure they had the product? Yeah sure, but they have this handy ordering website so I thought it would be accurate. Pretty big bummer and not an experience I will repeat again. I went to another hardware that is actually transparent with their store inventory.-------------------Edit in response to HH reply: Don't worry about fixing the inventory for tomorrow, I won't be back.
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July 2022 by Greg B.
Close by, you can still buy a few screws instead of a box of 100000 like big box. There are guys that can help
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July 2022 by Taylor Iodice
Ordered a grill online in the morning and it was delivered to my house free of charge, completely assembled by the afternoon!! The guys delivering it were very nice and accommodating. They took the initiative to connect the grill to our propane tank to ensure it worked. I would hands down recommend purchasing anything from Hemlock Hardware!