Honda of Westport Service Center is known for its exceptional customer service and helpful staff. Customers frequently praise the team members for going above and beyond to ensure a positive experience. The parts department is appreciated for its helpfulness and reasonable prices, making it easy for customers to find the parts they need without searching elsewhere. The service advisors, including Henry, Julio, and Reid, are recognized for their professionalism, kindness, and dedication to making the process smooth and comfortable. They often follow up with customers after service to provide updates and ensure satisfaction. The staff is also praised for handling urgent and challenging situations efficiently, such as quick repairs during breakdowns, allowing customers to get back on the road quickly. Customers appreciate the supportive and friendly attitude of the team, which turns potentially frustrating situations into pleasant experiences. Overall, Honda of Westport Service Center is highly recommended for its reliable, fast, and caring service, whether for parts, repairs, or buying a new vehicle. The staff’s professionalism and willingness to go the extra mile make it a trusted choice for Honda owners.
My experience was great! I believe his name was Louis don’t quote me but shoutout to him for going above and beyond and giving me a call afterwards to update me on my vehicle.
August 2025
Incredible customer service by Melanie and Pat. They both turned what was initially a frustrating experience into a very pleasant one. It's really refreshing to deal with people who take pride in their work and go above and beyond for their customers. Thank you both for your help!
July 2025
They went out of their way to take care of something I was having trouble understanding.
