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February 2024 by Lisa Stein
I have been there several times and found The staff very attentive and helpful.They have a great selection of bras and love the JP Salvage clothing.
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December 2023 by Nevena
I love this place!!! Would give more stars if I could. I have been customer for a while and I rarely write reviews but this store is a gem!Always an amazing selection of lingerie and they do really good job with help you find the perfect style and size.Nicole is super knowledgeable, pleasant and helpful.I appreciate that they don’t accept returns which makes me confident knowing that store cares about hygiene and customers.Love the rewards point system as well!
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December 2023 by Katya Lanzo
I love this place!!! Would give more stars if I could. I have been customer for a while and I rarely write reviews but this store is a gem!Always an amazing selection of lingerie and they do really good job with help you find the perfect style and size.Nicole is super knowledgeable, pleasant and helpful.I appreciate that they don’t accept returns which makes me confident knowing that store cares about hygiene and customers.Love the rewards point system as well!
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September 2022 by barbara rossi
I highly recommend shopping here, the women are so helpful and friendly. Beth helped me today and I had a great shopping experience.
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July 2022 by Carolyn G.
My daughter who is 16 shopped here. She bought 3 pairs of underwear for $50. Yes, the employee told her they were not returnable. Guess what - she left and called me and I told her to take them back immediately. It hadn't been more than 5 minutes from the purchase. I called the store. They told me to contact the owner. Customer Service? NONE! They claimed they couldn't take them back.. except for the FACT THAT they were obviously not worn at all. Like really? GO SOMEWHERE ELSE WHERE THEY HAVE GOOD CUSTOMER SERVICE. They got my $50. Don't give them yours... because they are just not nice people. I won't ever give them my business again.
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May 2022 by Ange Lynch
Truly an amazing place in downtown Fairfield with beautiful items and an attentive sales staff that always goes above and beyond for the customer. I look forward to my visits to the store and always come home with something unique that I love. It also feels great to support a local store. Thank you Karen for your kindness, keen eye and your awesome team. Wishing you continued success!
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May 2022 by Taryn Flynn
The bra fitter, Olivia, was extremely nice, very knowledgeable and more than willing to help. It was an excellent experience. I highly recommend.
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May 2022 by Angenette L.
Truly an amazing place in downtown Fairfield with beautiful items and an attentive sales staff that always goes above and beyond for the customer. I look forward to my visits to the store and always come home with something unique that I love. It also feels great to support a local store. Thank you Karen for your kindness, keen eye and your awesome team. Wishing you continued success!
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March 2022 by Lauren Stickdorn
I am SO impressed with In the Mood Intimates. I had been on the lookout for a Barefoot Dreams CozyChic Cocoon Cardigan & I finally found it on In the Mood Intimates, website. I’m actually located out of state - I ordered it on 02/24 & it arrived on 02/26! I’m thrilled & so impressed with In the Mood Intimates customer service. I will 1000000% order from them again. Thank you!
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October 2021 by Joe Delorenzo
This store is not a customer friendly store. Although they said the pajamas my daughter bought were not returnable when she got them home the bottoms which were separates were too tight . She drove back to this store and within 1 hour just wanted the next size up and they would not allow it .My daughter is a Bridgeport school teacher who has faced many challenges during COVID and being denied a simple request was just outrageous. But not to worry this store will not last long with the customer service practice or lack thereof!!!!!!!!!!
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September 2021 by Ashley DeLorenzo
Omg horrible! I bought a pair of pajama pants that were too small for me. I literally came back to return them for the size up on the SAME day. Tags attached! With receipt! They would not let me return them for the size small. The store would be loosing no money! I have never heard of such a policy. Disgusting! I will never be back. DO NOT SHOP HERE!
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September 2021 by Nancy MS
I found this shop to be well-stocked with a variety of undergarments and some sleepwear. I was specifically looking for undergarments that would be suitable post-cancer surgery, and was very happy with the pleasant and attentive service I received! Thank you!
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August 2021 by Christina Tugeau
Mood Intimates is a lovely new store to find friendly help and many different products! I hate bras! And I found one I actual am comfortable in!!! Thank you !
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August 2021 by Susan Siverson
Just visited their new space on the Post Road. Gorgeous, spacious and so much more beautiful inventory! My teen daughter was with me and also loved it. Three generations of fans!
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July 2021 by Melissa Buzel
The only place to suite me with a perfectly fitted bra collection. The bras are all high quality, extremely well fitted, and offered in many levels of comfort. I refuse to buy a bra anywhere else. I’ve been wearing the wrong size for my entire life. I am 9 months pregnant and I’m finally for the first time in my life so comfortable with my new bra styles. I couldn’t express my comfort and happiness enough. The sizing process is extremely accurate. The owner and associates are also spectacular and extremely accommodating.
