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July 2023 by T Emerson
Tom and his crew made a Saltillo tile floor, installed in the 1970s, look new in 2023. Exceeded our expectations.
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March 2023 by Brian Kane
Helpful and knowledgeable staff. They happily got us samples to borrow to take home and were very courteous. Showroom is not too large but well organized. Tile product is at mid to premium level.
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November 2021 by Sheila T
I love the customer service at New England tile and Marble. I have done many projects with Marielle and Monica and they are both fabulous decorators and very very well informed about the products that they sell.I have designed several beautiful bathrooms with Marielle. And she always knows instinctively what I am looking for and comes up with great ideas.I highly recommend them
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March 2021 by Lauren Schwarmann
I’m rating this Company the lowest rating possible. I chose a custom blue tile with Monica after visiting 4 other stores in search of the “perfect blue”. Monica failed to explain that 1. The tile sample board was old (she told me this after the fact) 2. That “There is high variation in shades of color and crackle due to the glazing effect.”The tile I saw and ordered in the store was denim blue, the tile that arrived is grey. The store manager and Monica said that I would be charged a 25% restocking fee and a additional $85 delivery fee to return the custom tile. I paid almost $2,000. The store refused to take the blame and instead said they can do nothing else. I will never EVER go here again for all my future projects, and will continue to spread the word about the terrible customer service I have experienced. I have never seen anything like this. DO NOT buy your tile here!!
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March 2021 by Lauren S.
I'm rating this Company the lowest rating possible. I chose a custom blue tile with Monica after visiting 4 other stores in search of the "perfect blue". Monica failed to explain that 1. The tile sample board was old (she told me this after the fact) 2. That "There is high variation in shades of color and crackle due to the glazing effect." The tile I saw and ordered in the store was denim blue, the tile that arrived is grey. The store manager and Monica said that I would be charged a 25% restocking fee and a additional $85 delivery fee to return the custom tile. I paid almost $2,000. The store refused to take the blame and instead said they can do nothing else. I will never EVER go here again for all my future projects, and will continue to spread the word about the terrible customer service I have experienced. I have never seen anything like this. DO NOT buy your tile here!!
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March 2021 by Ed Sheehan
Very reliable and ‘do right’ by their clients. As long as they have what I need, they will get my business.
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March 2021 by Elona Logue
I am so happy that I found Mariel at New England Tile. Her guidance made every aspect of designing my new bathroom suite a pleasure. She gave me invaluable advice for the renovation, including the type of tile I would be happiest with in terms of maintenance and aesthetics, and the appropriate placement and pattern. Mariel was well versed in all aspects of planning the renovation, too. The results are remarkable. We absolutely love the final product. I would highly recommend Mariel to anyone who needs a great professional tile interior decorator.
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March 2021 by Mike Konopka
We had a great experience, start to finish. Staff was kind and helpful. They provided several great ideas and lots of samples up front. After our project was completed they accepted the unused tiles back without issue. You can't ask for much more than that.
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February 2021 by Elona L.
t: I am so happy that I found Mariel!! Her guidance made every aspect of designing my new bathroom suite a pleasure. She gave me invaluable advice for the renovation, including the type of tile I would be happiest with in terms of maintenance and aesthetics, and the appropriate placement and pattern. Mariel was well versed in all aspects of planning the renovation, too. The results are remarkable. We absolutely love the final product. I would highly recommend Mariel to anyone who needs a great professional tile interior decorator.
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October 2020 by Lloyd Giardino
Selection and service, second to none!!
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July 2020 by donna tanana
AWESOME!
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March 2020 by Joanne Owens
They're super helpful and knowledgeable. I thought the variety was great without being overwhelming and they had a range of prices. Everyone here really knows their stuff. It was a much better Experience than most of the tile stores I visited.
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March 2019 by Ray Moquet
If you are looking for a truly unique shopping experience as you consider a home and/or room remodel project; or are building new - this is the place to go for everything you will need! From product options that you simply cannot find elsewhere (and likely some you didn't even know were available!), to true design consultation - aka Help, not a traditional Sales Approach - you will experience a family owned and operated business like no other. They have everything you need to complete the job yourself, and can provide guidance if you need to hire help. Shop once and you will return feeling welcome and appreciated as a customer!
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February 2019 by Ray M.
If you are looking for a truly unique shopping experience as you consider a home and/or room remodel project; or are building new - this is the place to go for everything you will need! From product options that you simply cannot find elsewhere (and likely some you didn't even know were available!), to true design consultation - aka Help, not a traditional Sales Approach - you will experience a family owned and operated business like no other. They have everything you need to complete the job yourself, and can provide guidance if you need to hire help. Shop once, and you will return feeling welcome and appreciated as a customer. They will remember you - and you will remember them!
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January 2019 by Sue E.
I recently worked with Monica Mauri for my new kitchen backsplash and Alex Esmeraldo for my quartz countertop. I couldn't be happier with New England Tile. Alex and Monica are so knowledgeable about the products they carry and provided exceptional service. My backsplash is just beautiful thanks to Monica's great taste and advice. The Ceasarstone counters fit perfectly and blend beautifully with the backsplash. I am so grateful for their service and guidance.
