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March 2025 by Peter Penczer
I had difficulty with your kiosk but a staff member was very helpful and everything worked out OK.
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February 2025 by HAILE GOSHU
Welcomed by the agent as soon as I arrived and was treated with respect and professionally. No time wasted: prompt and efficient
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January 2025 by Suzanne Fevang
Very nice person who took my blood
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December 2024 by Brian McCann
Staff is lovely. Their in-office appointment technology and process is horrible.
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December 2024 by mike heltzel
The phlebotomist who drew my blood was very personable and funny. Made my visit that much more comfortable.
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November 2024 by Melli Boland
I’ve now had Caroline twice. The first time my blood would not draw but she accommodated her schedule to let me come back in when I was more hydrated. So I lucked out getting her again, she is calm, and super gentle for someone terrified of needles. And I feel nothing with her, where I’ve definitely felt with others. I’d definitely ask for Caroline if I have a fear of needles or have any nerves, truly the best!
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November 2024 by Bev Col
Quest is the best! I have a problem everywhere else especially at hospital visits because my veins are hard to hit but the employees at Quest always find one on the first try. It’s painful to keep getting poked over and over because my veins are hard to find. Quest employees are trained well because I have never had a problem there! Highly recommend them!
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November 2024 by Carolyn Skiba
It was seamless. Love the Fairfield Suite 101 clinic.
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November 2024 by Burcin Kaya
This place has no time concept at all . Don’t remember being called out for my schedule. Then you step out 1 minute they don’t take you in!
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September 2024 by M H
Worse experience ever.
My appointment is 10:30am checked in no problem but I got 3 shots by 3 different people to get blood. Every one blamed me not drinking enough water and tried to get me reschedule. I had already did fast so I won’t. I always make sure I drank the water as I’m 52 years old and I know what I’m doing before blood draws.
My husband appointment is 10:20 , 10 mins ahead of me. We did the same check in. For some reason the computer wiped out his name. And then we re did his check in. He is the first one on standby list; but they kept call other standby behind him. We have been here almost 2 hours and he hasn’t got blood drawn. We both fast and I told them I have low blood sugar problem. But they totally ignored.
Are we going to spent whole day here? This is totally a torture.
Now is the lunch time. The woman guarded door has gone. And finally after a couple of other walk in, my husband’s name got called. OMG. 10:20am appointment got checked in before 10:10 finally getting blood draw 12:20pm.
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August 2024 by liza emilio
Quest Post Road Fairfield is short staffed and feel that they would be more efficient if they hire more people.
Lot of people had to wait to be seen ( some walk in a and appointments)
However the providers who are there , seemed to strive to do their best job to care for the patients that they served.
Very polite and professional staff as well as proficient in what they do.
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August 2024 by Joan Iezin
Best Quest I've been too. Its very clean and the staff are soooooo nice and engaging. I'll never go to a different quest.
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July 2024 by Margot Tutun
I had registered and had received an email of confirmation, yet they had no record of this and I had to personally tell the nurse/receptionist after waiting over 20 minutes when I hadn't been called in.
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June 2024 by Rebecca Ryan
I had an appointment and was taken less than 5 minutes after my scheduled time. My technician was quick and efficient. No complaints!
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June 2024 by Deirdre O'Rourke
Check-in was super easy and my technician was super effecient, friendly and fast.
