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March 2024 by Peter Collins
The staff and the owner are always helpful and go above and beyond their service
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February 2024 by lindsay rosenberg
The best! Kind! Helpful! Efficient!
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December 2023 by Adrienne Cole
Thank you UPS! I received excellent communication & advice from Ronny & the team at the UPS/Fairfield, Post Rd. store. Appreciate it, especially during the Christmas rush. Keep up the good work!
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October 2023 by Nolvin
Employees are very nice and made my amazon return process fast and hassle free!
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October 2023 by Daniel Brown
The guys there were chill and got me situated. When I went on Thursday I takes to the guy at the front about water cooling.
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June 2023 by JGDIASGV3
Not everyone, there was 1 employee who saw that I needed help with some boxes that fell to the ground, but at no time did he offer to help. People need to be more compassionate towards each other.
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March 2023 by Hannah Robison
LOVE THIS LOCATION. I live in Trumbull where the store by us closed and purposely drive all the way to this one not only for the excellent music choice and the handsome staff of men. But the owner is very kind and knowledgeable and doesn't try to sell you the best deal but rather save you a buck in today's economy. I selfishly went there expecting them to take my Amazon package but they kindly explained to me that if everyone thought like that they'd be taping all day for fee. and who pays for that tape out of pocket?! They do. Which we are all guilty of assuming they would tape it but we don't consider everyone else they tape. So how can a business make money when they spend money? They kindly take my package (and taped)and reminded me to just tape it next time if I could. Humbling experience all around G Great customer service and experience
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February 2023 by Dee Sunflower
The ownership of this UPS store has changed in recent years and the difference in customer service and attitude of the employees has been remarkable. It is a pleasure to visit the store and conduct business. I recommend this UPS location.
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December 2022 by Lamar Johnson
The employees here always go above and beyond with the service they provide. My deliveries are always safe and secure and they are excellent with communicating on late arrivals.
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August 2022 by Sandra Marsilius
I just had great experience at this UPS store. The guys couldn't have nicer to me...I had a return issue from Amazon and they figured it out and were so patient and polite. It is very noticeable in today world. That's the store to go to!
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August 2022 by shawn hayden
This place is great. I wouldn’t have wrote a review if I didn’t notice all the negative ones. I been coming here for years and it wasn’t the best. Mike and the stave gave this place new life. They’re killing it. Go see them! They’ll take good care of you!
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August 2022 by Daniel Silva
TJ Lawerence is an absolute asset for UPS his attentiveness & professionalism is un-comparable.
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February 2022 by Hannah Rubenstein
The staff at the Post Road UPS store are so helpful; it made a huge job so much easier. This is by far the best UPS store in the area.
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February 2022 by Linda O’Brien
I live closer to the Westport UPS but I choose to go to the Fairfield UPS everytime. The guys there are always super nice and the parking is so much better than Westport.
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January 2022 by Maggie F.
So guys. Funny story. My mom and went here simply to ship one (1) package, but we were blessed with a silly accident of my mom dropping her credit card completely under the desk (see picture). The people working were immediately responsive and happy to help. My mom and I were dying. She's so crazy. The card was definitely in a hard to reach place and took some time to retrieve, but they finally got it!!!! Great attitude and vibe #ups. We will be back xoxo
