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February 2025 by Laurence Reilly
Was in store today to solve issue with new iPhone not connecting to cellular network. Service rep (don't know his name) took care of issue and also answered questions re plan
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January 2025 by Grace
My mom and I had the most pleasant experience at Verizon the day before Christmas Eve. We were helped by Bam, who was so patient, kind, and honest with us the whole time we were there. We both got new phones and he helped us through each step of setting them up. It was seamless! He was so honest about plan options which we really appreciated. If you need to go to Verizon in the area, go to this location and hope that you are connected with Bam!
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January 2025 by Liam Kuck
Fine store if you want to wait more than an hour for them to grab a printout or have any service
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November 2024 by Matt K
Service was great
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October 2024 by Dana Cackowski
We went in a half an hour before they closed. Carlos was still so nice and patient with us. He discussed options of changing the plan helped us with our phones and stayed much later than he should have. I apologize again Carlos, but you were outstanding and friendly. thank you
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October 2024 by Sam Sethi
Shame on the employee
Thursday Sep 19th 2024 evening I went to the store and after politely asking for new phones, lines and plans I was advised rudely to go online and check plans as they are paper conscious ( i did not need any printouts) and would not like to print anything. I did then say, please can you show me something about the plans online and I was asked to go online myself. When asked about international roaming and calling internationally he said that they in this store are not aware of those plans and I should personally call the roaming department.
He really literarily threw me out
Good show, great company
Shame on you
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July 2024 by misi usa
Do not ever go to this store! They scammed and robed me with 1000’$ of dollars! And on top of that The manager Mitch was laughed at my face and told me this is business and walked away! They part of a huge scamming circle! Stay far away from them! If you are an influencer feel free to reach me out! I have everything recorded!
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July 2024 by Erick Cuatzo
Don’t go here staff very unhelpful, I go in ask for some help and I get signed up for something without my knowledge, noticed this on my bill. Don’t go here.
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January 2024 by ANGELA D.
Wish I could give a zero star. Last time I was here was 6 years ago and I swore I would Never be back. My son just opened a business account. And asked me to pick up activated phones. Still the same unprofessional As???!!'holes
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January 2024 by Michael Kalasardo
Best experience ever. Very patient, knowledgeable and helpful staff.
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January 2024 by IndianG-Trini
Very easy to pay my bill with the machine in the back. Employee was helpful.
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November 2023 by Louise Ortega
The manager Mitchel helped us today. He was friendly and professional, gave us a discount on the activation fee, and included an iWatch (Black Friday deal) which was a very nice extra. There is a wait when you first enter the store, simply because the manager was helping several people at once. The store is very busy, but he never made us feel rushed or ignored. Excellent service.
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November 2023 by Dustin Mandre
I worked for Verizon for years and know the tactics they use to get you to "upgrade" your plan but don't tell you what they are removing on your account in order to get the cost to where you would accept the deal.It's a bait and switch and the tactics have not changed. Sales rep Daniel tried his best to hide the downgrade of my plan to offset the cost increase on the account while changing to an unlimited plan. But I knew what he offered was too good to be true.Never going back. Leaving Verizon as soon as the contract is up.
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November 2023 by Mary Ann Haley
Not helpful. Not honest. Any issues after they sell the phone is not their problem.
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September 2023 by Awilda Desruisseaux
Friendly, helpful and supportive of my issues and rapid to resolve the problem.
