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February 2024 by Anderson Geremias
Outstanding service! Everything was excellent. The young man here provided superb assistance— a perfect 10! If I could rate 1000, I would.
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February 2024 by donna speranza
Excellent customer service. Very friendly, knowledgeable, and patient!
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January 2024 by Eric Perugini
Dennis is great. Helpful, knowledgeable and accommodation. Would definitely recommend this location vs other local area stores.
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January 2024 by Alessandra R.
I would rate this one star but the rep Dennis is friendly and efficient. I thought they were down the block per Waze app, I had to use Maps to find this location. The photos already posted do not reflect the actual appearance, it is way smaller. During my phone purchase, I asked for the mall but apparently you can only ship to freestanding stores. I had to wait an unnecessary long time for the customers to finish before me with their very long transactions, it would have been even longer but Dennis was kind enough to multitask. I thought Verizon's wait time was horrible before, now it's excruciating with only 2 staff members. I was told by the phone rep I could trade in the phone here, that is not true. Tip: ship trade ins to Kings Highway instead if you want a one stop shop.
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January 2024 by Ashton N
Stayed past closing to help me set up a new line, I appreciate it.
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January 2024 by Frank DiMaria
Dennis did an excellent job handling a phone upgrade that I did at this store. He knew the ins and outs of everything related to the upgrade process. He also added the new screen protectors and camera lens protectors while I waited. Overall I was very happy with the experience and would recommend this store.
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January 2024 by stephen johnson
The two gentlemen were most helpful. So much nicer and less crazy than other Verizon stores.
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January 2024 by Bersaida V.
This is not a Verizon Corporate store. Do not get any service or products here. Go to the one on Kings Highway. They will not let you know of anything to your benefit and promotions unless you mention them. If encounter any problem, Verizon can't intervene and you are on your own. This store is just an authorized retailer. Not the real thing.
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January 2024 by Thomas Auray
Dennis helped me purchase a few apple 15 phone accessories -good job helping me and addressing other customers at the same time.
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January 2024 by Valerie Alexa Alvarez
Wow. I have not received such excellent service in a while, as I did at this location. Dennis, Evangelie, and another wonderful gentleman (can’t remember his name, sorry!), went absolutely above and beyond to find a solution, and make sure I was taken care of!I needed an upgrade to a new phone, and I had visited between Christmas break to see what Verizon could do for me. I spent about 2 hours prior with my previous carrier, and left with more problems than I came with.It took this store about 15 minutes to carefully talk me through all my options, order myself a brand new phone, and set me up on a better plan than I was previously on, paying less!Satisfied is an understatement. I can clearly see why this location has so many phenomenal 5 star reviews. Thank you ALL for taking such great care of me! :)
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January 2024 by Reid
There was no line when I arrived, and the setup and transfer of my old phone to my new phone went smoothly
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January 2024 by Karen Woodford
Went to this Verizon store, she took our phones and gave us an accurate estimate as to the amount of time it would take to transfer everything from the old to the new, explained the costs, and ensured all transferred.
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January 2024 by Aaron Shellman
I'm truly thankful that Evangelie was there to make everything easy. The best Verizon experience I’ve had in my 15 years of being a customer.
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January 2024 by Alexandra Brenner
Evangelie was nothing short of outstanding with assisting me, as I navigated an intimidating route of changing phone providers. I was intimidated by this process, all of the options to choose from with the plans, and she went out of her way to help find the best plan for me, including a nursing discount which I would not have known was an option. She went above and beyond in every way, with unrelenting patience despite my many questions. I also noted how patient and kind and knowledgable she was with other customers. I am incredibly appreciative, and would recommend Verizon to anyone, based on this experience alone, with this level of care and attention to customers. I am beyond grateful, and give Evangelie the highest praise. She is an incredibly valuable asset to Verizon!
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January 2024 by P Pellegrini
Dennis did an excellent job getting us all the applicable promos and helping us. He was even able to juggle effortlessly all the customers that came in!