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June 2025 by bonez320
Theres no AT&T store here, its a Stop and Shop now
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May 2025 by Zoe Whiteside
Awful customer service after several mixups that delayed connection over a week. A complete waste of my time and automation in ways that is inefficient and unhelpful. Definitely would not recommend.
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May 2025 by Kasie Petit
I recently had an outstanding customer service experience that deserves recognition. After moving into a new home, I needed assistance setting up WiFi services. AT&T sent a technician, Troy, to handle the installation—and I couldn’t be more impressed.
Troy was not only highly knowledgeable but also demonstrated exceptional professionalism and a positive attitude throughout the entire process. He took the time to walk us through each step, ensuring we understood everything he was doing.
After previously being with another internet provider, this experience has completely won me over. Thanks to Troy and AT&T, I won’t be going anywhere else. Outstanding service!
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March 2025 by Alexander
Always shuts off and stops working randomly for all devices in my house. Switching
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December 2024 by Krishna P
The worst customer care. I was given an appointment time 2PM to 4PM to get Internet set up. No one showed up. I was asked to wait till 7:00 PM no one showed up.
I contacted customer rep multiple times, no one cares really.
I got call from a service person at late evening. He said he will get it done next day as he doesn't have equipment.
The next day I got email saying it's reschedule to 4 days after. I will not have don't have Internet for about a week then.
Is this acceptable situation for anyone. Since they promised, I got rid of my Internet. I should not have believed the customer rep that they are punctual. I got messages to confirm the appointment two days in row for the appointment they didn't show up
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December 2024 by Stop Makinfalsehistory##
At&t are driven by fraudulent activity. If you over pay your bill they do not reflect it on your statements. They over charge for substandard service. Pay $90+ USD in the US for 1G internet. Instead you get 100MB or less for over 20 days of the month they only offer $18.00 compensation. This is the epitome of what's wrong with America. Pretend the owners were Black then act accordingly. Pathetic
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November 2024 by Rick Nun-Yuh
Garbage worst wifi ever
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October 2024 by Sadie Niedermyer
Had a terrible time registering the wifi as I lived in a location without service. In case anyone was wondering, you need service or an existing wifi connection in order to login the first time so it’s impossible to setup in rural locations unless you happen to have a neighbor that will let you use there’s. When my roommate moved out, it took 3 phone calls and many hours frustrated trying to transfer the billing responsibilities. Finally when I moved out, it was a pain to cancel the service as I repeatedly told them I no longer needed wifi but asked for a new mailing address and kept trying to resell internet service instead of cancel it. I use the phone service and will continue to for my mobile phone but will never use their wifi again if I can help it.
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May 2024 by Wanda Newman
The worst most expensive wifi I've ever had. But I was one of those people that hate change,so you just stick with what you got. No more.
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April 2024 by Barbara Vogelman
Worst company. How hard is it to charge my new card. I was hacked. 3 MONTHS IN A ROW. AT&T despite bring given the new info. Turn it off. Then I have a late fee.
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April 2024 by Daniel Berenger
Very nice people and very respectful
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February 2024 by ATL GANG
WiFi is so good
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February 2024 by Jarad Mckenna
Said I was upgraded to unlimited wifi. Proceeds to bill me $300 for what should be a $70 unlimited plan. Crooks
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January 2024 by Lee Lawson
The nerve to charge somebody for this horrible WiFi
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December 2023 by Thomas Cavenagh
Zero stars if I could. Terrible service. Weak signal and regular drop-outs even with very few devices connected. The AT&T app always shows strong signal despite the obviously slow and irregular service. We tried adding a eeuro mesh system to help spread the signal, but the router is so slow there just isn’t enough signal to distribute. Avoid AT&T.
