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November 2023 by Nicki Goldschmidt
I love this gym. I’ve been a member at a few different fitness facilities and use to own my own gym so I’m kind of picky. The staff is amazing, the gym is VERY clean, everyone is so welcoming. And the amount of work they’ve been putting into the space to keep it fresh and new is incredible. You will not find a place this great especially for the price anywhere else in the area guaranteed.
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November 2023 by Caroline Geiger
I absolutely love the new gym here! I belonged many years ago when it was Farmington farms and they have really done an amazing job transforming this gym! It is so welcoming, friendly and accessible. There is tons of equipment so I almost never have to wait for something to open up. Highly recommend if you’re looking for a new gym - can’t beat the atmosphere and the price!
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November 2023 by jessica murphy
This is an amazing gym!! So much equipment and they’re always updating and adding. All staff there has been nothing but the best. I’ve been going there for a little over a year and so many improvements have happened in that time. Thank you big sky!
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October 2023 by Kayla Sica
This gym is incredible! The facility is beautiful, the open layout of the gym floor is great. I love that they have amenities like tennis courts, shakes, and the pools. Such a good atmosphere and the staff and trainers are so knowledgeable and friendly. Can't recommend enough!
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September 2023 by Annalee Marvin
Been going to Big Sky for about a year now. The workers are all so nice. The atmosphere of the gym is very motivating. Great variety of machines, although it would look better with more new machines. The shakes just keep getting better every time I get one. Can’t wait to see what the new locker rooms look like. Overall really great gym!!
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September 2023 by Mike Stryker
Overall I'm satisfied. Relatively large facility. With that being said, a few things that I think would make it a 5 star review in my opinion:Equipment placement and upgrades: Assess which equipment/machines are being used and which are not. I have been going there long enough and can say with confidence there are two maybe three machines that are rarely used. Another two can't be used because they are so decrepit. Surprisingly there is only one smith machine. This must be a big sky habit as I have never seen it at any other gym. Smith machines are very versatile. My recommendation for equipment would be to review the equipment placement. The cardio equipment should go in one general area. There shouldn't be rowers next to the racks, bikes in the middle and treadmills on the far end. Put all of the cardio equipment in one area. Maximize the space for lifting. You could probably even put in one or two Deadlifting platforms near the racks, which happens to be a very common exercise in your gym. Reassess the utilization of equipment and scrap the old stuff. Get rid of the equipment that doesn't work or that is not used. Add at least one more Smith machine.The staff seem to always be on their cell phones. I get it, it's 2023. Half of everyone's life exists on a cell phone. There's probably a lot of down time. If it's 7 or 8:00 p.m. and I'm leaving while they're texting or looking at stuff on Instagram, so be it. But during peak hours probably not a great idea. Just my recommendation.The bathrooms are horrendous. I didn't factor that into my star rating as it appears as though there is remodeling and construction taking place which will correct this. I was very much taken back by the bathrooms. Because the facility as a whole is relatively nice and modern. The bathrooms are incredibly outdated and for a lack of other words, disgusting. I would say at least once or twice every week the men's toilet is clogged or the urinal won't flush lol. New Britain's bathrooms are immaculate.Shutting off the cardio room televisions 15-20 minutes before closing bugs me. I'm aware of what time the facility closes. I'm sure the staff is there beyond the closing time, so getting me out the door a few minutes before should not be that important. Going around and dimming the lights 10 minutes before closing is fine. Making a second pass when there's 5 minutes or less to shut televisions off seems much more appropriate.The staff could be friendlier. Pretty much speaks for itself. A simple greeting when a customer/ client comes and goes should not be too much. Some attentiveness when customers are walking by instead of being on your cell phones, shouldn't be too much of an expectation. The desk staff look like they can't stand being there. The trainers seem to be a lot more sociable. With that being said, there are exceptions and for some of the front desk staff this does not apply.All in all, that is just an emphasis of the areas of opportunity in my opinion. Most of the equipment is modern, in good working condition. Adequate amount of staff working throughout the day. Parking is crowded but manageable. Trash seems to be always empty and adequate sanitizer available. With the exception of peak hours, there appears to be an abundance of popular equipment (benches, racks, bars).
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August 2023 by Dan Taylor
Overall a very good and clean gym. All the equipment you would want. Not your average sized gym either this place is pretty big. Every machine you would want. Should definitely add an old school lat pullover machine though. Anyways, it’s a great gym and the best in the area hands down.
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August 2023 by thomas tefoe
This place is amazing. I would highly recommend it to anyone looking into starting a gym membership. Zach was very thorough and took his time to explain all the different memberships I could acquire. In addition Zach informed me about classes I can attend to better my workouts. 10/10
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August 2023 by ZaneCat 1223
Fantastic atmosphere and great quality equipment as well as very attentive and respectful staff every time I’ve worked out there! One employee particularly named Zach seemed to be especially helpful specifically when discussing my routine and regiment. Would come back again!
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August 2023 by Brady Warner
The best pricing for what this gym has to offer. Very clean an well maintained. Only stipulation is that the gym can get very busy. More machines would definitely help.
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August 2023 by SY Cho
It’s not the fanciest gym but it has everything you need. If you just want to get in and get a quick workout and leave, this gym is fine. If you’re looking for something fancy, look elsewhere.The interior needs work but they are slowly making improvements. I was told I would get a free training session with my membership but no one ever reached out. The room where they do group classes - the ceiling leaks when it rains. There are plenty of machines and equipment but like many reviews state, this is a gym primarily used by teenagers and college students. Lots of selfies, photos, snapchats are being taken in front of mirrors. It can be very annoying -especially if you get caught in someone’s photo and you didn’t consent to your photo being taken. They put a sign in the locker rooms to not take photos there for the privacy of their members which is nice.As for their membership, you get locked in for a year and it is clearly stated when you sign the contract. The membership is done through a third party so you can’t break your contract early.
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June 2023 by farmer jake
Good equipment, but the gym is very crowded and even finding parking can take a lot of circling during some hours. Signed up in order to get access to the pool but it's often extremely crowded and reserved for different classes
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June 2023 by Katie Smith
10/10 would recommend this gym! Always clean, not too crowded, and staff is fantastic.
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June 2023 by maria giannetta
I only go to use the outdoor pool in the summer. it’s 179.00 / mo including tax. The pool floor and walls looked cheaply repainted underwater and cracky/not smooth. the paint cracks on the pool walls had tiny seedlings sprouting. the bottom had a lot of debris from the plants/trees around. a lot of cottonwood debris floating on the surface of the water. i still managed to do my laps because the water looked clean. I accidentally swallowed a seedling or two… but i survived. it was cleaner before the new ownership.
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June 2023 by Eleanor I.
AVOID FOR YOUR OWN GOOD!!!I wish I had read the plethora of scathing reviews of this gym before I decided to try it (not that the business cares about this myriad of negative reviews as people continue to unknowingly enroll in their scam). This "gym" is truly is the definition of a scam.I had for years recieved mailings of "4 months free" at their gym. There was a posted deadline on signing up for the offer, so I signed up for a 4 free months the last day figuring I would give a local business a try. Due to a number of personal issues, I was never able to make it in during the 4 month free trial, and thought that would be the end of it - little do they tell you! They started to charge a monthly membership fee, and not only would they refuse to stop charging me, they stated they would not stop for another year! It did not even matter to them that I was out of the state.It is impossible to get in touch with management of the facilities themselves - they simply forward you to ABC financials, who as others say, ignore your concerns and merely send you a copy of a predatory "contract" and refuse to cancel. To reiterate: I have never even been to one of their facilities, and they blatantly told me they do not care! I am out of state, and they do not even care.As I could not get in touch with a manager at their facilities, and they are active on social media, I asked on Facebook for a manager to contact me regarding charges I was unclear about, and was replied to that they do not take credit card information for a trial and I should contact their email for a copy of my contract. When I stated that my credit card information was in fact taken and I could not get through on the phone lines and the email just sent me to ABC financials, I was BLOCKED - that's right, they blocked their "member" for simply asking to speak with a manager about their experience! They clearly do not want their "customers" to see a victim of their scam - I would encourage all others who have also been scammed by Big Sky Fitness to take to social media!!
