JCPenney Optical offers comprehensive eye exams to screen for basic prescription changes, prevent eye-related conditions, and provide contact lens fittings. The business features an extensive variety of eyewear and sunwear, including exclusive brands. Opticians help build the perfect pair to fit style and budget, and they price match most major contact lens brands. Reviews highlight great service with staff described as nice, informative, and knowledgeable. The doctor is noted as very good and thorough, easing customer anxiety during evaluations. Staff members effectively communicate prescriptions and insurance coverage, helping customers utilize their benefits to the maximum. They assist with selecting frames, explain prescriptions, and answer all questions. Customers report positive experiences with exams and purchasing glasses, leading to high recommendations for the service.
Great service. Was greeted by a gentleman, very informative and knowledgeable, he was able to assist me with an exam , glasses and explained advantages using ins vs promo, I was able to utilise my insurance to max. Overall great service, staff is nice and doctor is very good. Highly recommend it.
November 2017
Overall, not a bad experience. My husband's glassed broke and they were able to get us an appointment that same day.
