-
April 2024 by Evelyn Corchado-Dupuis
Yay finally pants long enough for my 5'8. Expensive
-
December 2023 by Brianna Markham
Shopped at Lululemon for the first time ever and had the best experience! Jenna was AMAZING help when trying to find specific items for each kind of workout I perform. She was very informative, kind, and accomodating! Highly recommend you ask for Jenna next time you stop by the store, you'll have the best help!
-
October 2023 by Aida C.
I went in to ask about their quality promise policy and how that works (since I was gifted 2 pairs of the Align leggings a few months ago and there is extreme pilling and the quality looks terrible), but I forgot what it was called, so i referred to it as the "warranty." I was met with such off-putting facial expressions, felt super awkward and left the store feeling judged. i was told the quality promise only covers holes in the leggings, which i was shocked to hear because i've had friends who were able to go in and exchange their leggings due to extreme pilling. i was also told that i should be wearing my leggings for "ONLY an HOUR a DAY, as they are only meant for Yoga." this shocked me as well because it felt very condescending and if i am paying $100 for a SINGLE pair of leggings, i should be able to wear them for more than an hour a day.
-
April 2023 by Denise D'Antonio
Amazing quality clothes. Incredibly rude, stuck up staff.
-
January 2023 by K. Ebner Creative
They are the best store with the absolute friendliest staff! Every experience is a positive one.
-
January 2023 by Iryna Davidovich
I love coming to this store. Always feel welcomed. The staff will make sure you are able to find everything you need and if it’s not available in the store, they will check it online. Well stocked.
-
December 2022 by Elizabeth K
Great customer service. Extremely friendly and helpful staff.
-
November 2022 by Tracy Pendergast
The staff is always very helpful here.
-
August 2022 by Derek Jetting
Probably the most unfriendly lulu I have ever been too. Every worker there is not friendly and very snobby. Idk for what reason though….
-
July 2022 by Cameren
Marcus is the man, very professional and helped me out getting new pants!
-
April 2022 by kate
It's really gone downhill with the new management !!!!!
-
September 2021 by Drew Cline
Can be tight in here and a lot, but this dude Marcus helped my wife and I with everything. He was super friendly and made it easier to navigate in this lulu lemon.
-
August 2021 by Victoria M
I called customer service because a pair of my new aligns have major issues with the stitching. The threads in the back are all coming undone. They told me they could process a return online, or I could go to my local store to return the item. I drove 45 minutes to the Farmington store and spoke with two sales associates, both of which were very condescending and disrespectful. I told them where I drove from and they said “oh that’s not that far.” They told me the best they could do was repair the leggings and that stitching issues were a “common problem.” I spend thousands of dollars at Lululemon every year. After this experience and the recent decrease in quality I am seriously considering switching to another brand. Don’t shop at this location, customer service is non-existent.
-
June 2021 by Rachel Marie
All the store employees were so helpful. Sarah (I hope she spells it with an H) took the time to ask me what I used the leggings for to ensure I was getting the best product! Told me to size down in a few pairs because they run different. She was 100% right and you could clearly tell she knew the product very well. Had all the sizes I needed. I was greeted as soon as I walked in. It was very busy but they managed the store incredibly well. Fitting rooms were so clean as well! Will definitely be going back!
-
April 2021 by Andrea Buzas
I got a pair of lululemon align leggings for christmas, I only wear them for low impact activity like yoga and wash them every so often as instructed. Yet the seam at the waist is unraveling already and the logo is fading, so frustrating when these leggings cost so much.