Bicycle East on New London Turnpike in Glastonbury is a renowned cycling shop that excels in providing exceptional customer service and expertise. The team's dedication to addressing customers' needs thoroughly is unmatched, whether they are seasoned riders or new to cycling. The staff at Bicycle East are renowned for their fantastic knowledge of various types of bikes and equipment. They take the time to listen to customers' requirements, analyze their current bikes, and provide tailored solutions. From bike fittings to repairs, the shop goes above and beyond to ensure customers leave feeling confident and ready for the road. Customers consistently praise the friendly, knowledgeable, and caring staff at Bicycle East. The shop's commitment to customer satisfaction is evident in every interaction, and they are trusted by both longtime and new customers alike. Whether you're looking for a steel frame touring bike or a road bike, the team at Bicycle East will work diligently to build the perfect bike to your specifications. With exceptional service, expert knowledge, and a dedication to ensuring riders' safety and satisfaction, Bicycle East has established itself as a premier destination for cycling enthusiasts in the local community.
I like the store and the sales person was so helpful. I highly recommend this place specially if you are new cyclist they can help you to figure out what cycle you are looking for.
June 2024
Fantastic knowledge of various types of bikes and equipment. I went in planning to buy a lighter bike but Deb took the time to really get to know what I was looking for, analyzed the gears of my current bike, and I wound up with just a few new pieces of equipment instead -- and achieved what I wanted. I trust them completely.
April 2024
I was looking for a steel frame touring bike. Steve at Bicycles East took the time to listen to my wants, where other bike shops just pushed their in stock bikes that did match what I wanted. In 2 weeks Bicycles East built my bike to my specs and it rides great. Thanks Steve and the Bicycles East team!
