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January 2024 by Kathleen Alshaye
Apparently if you are a favorite of the phlebotomomist you get to skip the line.
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November 2023 by Renee T
I’ve been to this lab before without issue but I scheduled an appointment online for 1:50pm (their hours say that they take lunch from 12:30-1:30). When I arrived for my appointment, the door was locked. No one answered the phone. Another woman waiting called the Hartford lab location and they said they were sending someone over. I waited about 20 minutes after my scheduled appointment and no one came. I tried to call again about 15 minutes later and there was no answer still. Not sure if anyone ever showed up.
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November 2023 by Luke
Great service. They go over and above to help.
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July 2022 by Holly Seymour
CLS is reliably professional, polite, and has great follow,through.
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June 2021 by Hubert Mulligan
Excellent and efficient service. Keep up the good work.
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May 2021 by Cindy Beley
Always prefer this lab and location. No waiting and quick assistance. Lab results same day to doctors. Recommend as 1st choice everytime for myself and family!
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February 2021 by Bob M.
Dropped off something for testing. Label completely filled out, filled out their paperwork completely. Test results come back saying they couldn't do the test because there was no first name. I filled everything out so it had my first name and the technician should have verified everything and corrected any issues. What a waste of time and now the test has to be done all over again. Normally this is a pretty good place to go but the usual person was not there. Don't know if that was the case or the person there didn't really care about the job they were doing.
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January 2021 by Mark Hewes
Arrived before scheduled appt. Had to wait well after appt. time. It's been almost two weeks and my doctor hasn't received test results. Doctor faxed a request for test results, and still haven't heard.
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July 2020 by Katie G.
It hurts to even give this place a one star. The man was rude who took my blood and couldn't stop mentioning the fact I showed up 30 mins before his lunch break and basically told me I better not pass out because his lunch was soon. Not to mention he didn't wear gloves while taking my blood.
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October 2019 by Stephanie Clemente
I wish I could give 0 stars. I walked in at 8:25AM, there were 5-6 people waiting in the waiting room ahead of me, all of which were signed in at 8AM or 8:05AM and none of which had yet been called back. There was ONE tech moseying out every 30-35 minutes to call one person back. Every other lab I've ever been to, it takes 5 minutes to draw blood. He didn't give us an estimate, apologize for the wait or even acknowledge our presence each time he came up to call someone. I eventually just walked out - what a disaster. You literally have one job...If you're a lab and you've only helped 6 people by 12 noon on a Wednesday, I'm thinking something is off.
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February 2019 by Kathy Labadorf
Quick, professional, thorough.
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March 2014 by Sarani O.
TERRIBLY SLOOOOOOOOW with only ONE technician. Eight chairs fully loaded even at 9 am. Wait time is over an hour. Fasting before testing is torturous. This is the norm for this lab. Go EARLY! CLS 31 Sycamore St Glastonbury CT 06033
