Glastonbury Automotive is highly regarded for its honest, knowledgeable, and friendly service. Customers appreciate their professionalism and the way they go above and beyond to help, especially during towing. Several reviews highlight their promptness, with tow drivers arriving quickly and efficiently, often before the expected time. They handle vehicle issues with care, ensuring work is done quickly and correctly using quality parts, and they suggest future maintenance options. Customers also value their reliability, honesty, and competence, noting that they do not do unnecessary work and provide accurate estimates. The staff is praised for their patience, kindness, and willingness to assist, whether helping to push a vehicle out of a garage or managing difficult towing situations. Glastonbury Automotive is recommended for a range of services, from oil changes and brake diagnostics to towing after accidents. Overall, they have built a reputation for excellent customer service, integrity, and high-quality work, making them a trusted choice for automotive repairs and towing needs.
I called AAA for a flatbed tow on Saturday and they sent James from Glastonbury Auto. He was extremely professional and went above and beyond. I needed my car towed out from my garage, and he helped me push it around by hand to get it out. A really nice guy and his help was hugely appreciated.
March 2025
DJ picked up my car and towed it he is a very nice man kind and pleasant took it to Bristol, highly recommend him.
February 2025
I needed a tow, called AAA, and the dispatch sent me a tow from Glastonbury Auto. The driver - DJ - was friendly, kind, patient, answered all my questions, and arrived BEFORE the time I was given. I hope I never need a tow again, however, if I do, Glastonbury Auto will be the place I use. Above and Beyond Service - A 5... read full comment
