Katz Hardware is known for its helpful and friendly staff who go out of their way to assist customers. The store is always neat and organized, making shopping easy and comfortable. Customers appreciate the knowledgeable employees, especially in departments like paint, where staff help choose the right finish, color, and tools. The staff's willingness to explain products and offer personalized help stands out. During emergencies, such as a snowstorm, Katz Hardware was open and proved to be a lifesaver by selling essential items like grade 8 screws needed to fix a truck plow. Customers also value the store’s convenience compared to larger competitors. In addition, staff are eager to help with specific needs, like fitting propane tanks or finding the right bolt and screw for outdoor furniture, often providing services free of charge. Overall, Katz Hardware offers great service, helpful advice, and a friendly atmosphere, making it a trusted local choice for hardware and home improvement needs.
Cute store with both practical and also fun items. If you're going to require a STORE NUMBER for the survey, though, it might be a good idea to include that on the receipt so we don't have to look it up ourselves online only to have Google give you the wrong answer.
May 2026
Katz is a family owned store with exceptional customer service and a wide array of products. There is always staff available to answer questions and solve problems. We come from Manchester to shop there, and they are always helpful in finding what we need. Thank you Bob Krieger and family.
April 2026
They are great. Always helpful. I know they can help me. Has a great selection. I always go there for assistance.
