Lux Bond & Green Jewelers has a long history of providing exceptional jewelry, diamonds, watches, and gifts since 1898. With six locations in Connecticut and Massachusetts, including West Hartford, Glastonbury, Westport, Uncasville, Wellesley, and a new Boston Concierge service, the company serves both local and international customers. It is also an official Rolex jeweler, emphasizing its reputation for quality. Customers consistently praise the friendly and helpful staff, especially highlighting personalized service. One reviewer shared a positive experience with staff member Mark Burns, who went above and beyond to assist with a Rolex purchase for an elderly father, making sure all questions were answered and the process was smooth. Mark also spent nearly two hours helping a customer sort through estate jewelry, offering fair prices and immediate payment, demonstrating genuine care and professionalism. Many reviews mention how the team helps find the perfect gift or jewelry piece, making each shopping trip enjoyable and personalized. Customers appreciated the communication about customizations, updates on orders, and the attentive care during the selection process. Whether shopping for engagement rings, wedding bands, or special gifts, clients feel confident that Lux Bond & Green provides professional guidance and a positive experience. Overall, Lux Bond & Green is known for its quality products, dedicated customer service, and ability to make jewelry shopping a memorable and enjoyable experience for all customers.
A wonderful store. I had a problem with my earrings and Mark immediately took charge. He went above and beyond until everything was perfect. Unmatched customer service at LBG. Thank you Mark!
May 2024
Always a personalized shopping experience! The team is always so helpful in finding the perfect gift for a special someone or for yourself :)
May 2024
You leave the store ready to go right back in because the experience was so gratifying.
