Lux Bond & Green Jewelers has a long history of providing exceptional jewelry, diamonds, watches, and gifts since 1898. With six locations in Connecticut and Massachusetts, including West Hartford, Glastonbury, Westport, Uncasville, Wellesley, and a new Boston Concierge service, the company serves both local and international customers. It is also an official Rolex jeweler, emphasizing its reputation for quality. Customers consistently praise the friendly and helpful staff, especially highlighting personalized service. One reviewer shared a positive experience with staff member Mark Burns, who went above and beyond to assist with a Rolex purchase for an elderly father, making sure all questions were answered and the process was smooth. Mark also spent nearly two hours helping a customer sort through estate jewelry, offering fair prices and immediate payment, demonstrating genuine care and professionalism. Many reviews mention how the team helps find the perfect gift or jewelry piece, making each shopping trip enjoyable and personalized. Customers appreciated the communication about customizations, updates on orders, and the attentive care during the selection process. Whether shopping for engagement rings, wedding bands, or special gifts, clients feel confident that Lux Bond & Green provides professional guidance and a positive experience. Overall, Lux Bond & Green is known for its quality products, dedicated customer service, and ability to make jewelry shopping a memorable and enjoyable experience for all customers.
Professional and friendly staff, excellent communication, patience and attention to detail made our experience a pleasure! Mark and Allison were very accommodating for our specialty purchase and we couldn't be happier in our decision to work with a local family business. Thank you!
July 2026
Lily was great! Very helpful and accommodating. She was able to offer the pendant and chain from another store.
June 2026
Great people and a great family-owned jewler. Brought in some jewlery to have them look at it and possibly sell it. Mark was awesome, he explained everything and offered me a fair value for some scrap gold jewelry. Will certainky return to them in the future.
