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March 2024 by John Book
I was doing Doordash on a Saturday night trying to make some extra money and there was a 40 min wait for a cheeseburger and a french fry. I noticed a couple other dashers dealing with the same problem and many had to cancel their orders. There was plenty of staff as well, just walking about. This Glastonbury McDonald’s was the most poorly ran McDonald’s I’ve ever been too. Im not one to write reviews but the service was terrible.
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March 2024 by Kelly Clarke
Stopped here on our way to our destination.Everyone was friendly, food was fine, restaurant was clean, and play area was perfect.I would go back here again. Good pit stop for kids to run and play. I like how the play area was separate
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March 2024 by Connor Perry
I’ve been sitting in line (stuck) for quite literally 90 minutes. People on foot are cutting me off in the drive thru. Why is this called fast food?
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March 2024 by N. H.
BAD EXPERIENCE!! Drive Thru - Big Mac Combo Meals done wrong, tepid burgers/fries, upcharge for large Iced Tea of 30 cents not mentioned nor on menu; cold McNuggets not packaged properly, unfriendly window employees. Same bad experience on several previous deliveries - will never go back, will try to warn others.
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February 2024 by Gwen Shafer
they never have gotten my order right and the manager don’t even know how to cook bacon they food soggy and doesn’t taste like normal mcdonald’s i think all the workers there pissed in the soda fountain as well
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February 2024 by PJ Sam
Waited 15 minutes today and food was cold! Order from the kiosk at 11:36 and no receipt printed out either. Food brought to our table..Not given any salt or ketchup and had to wait online again to get condiments. Never going back! This was my favorite McDonald's since 1967?.
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February 2024 by Arthur Steinberg
completely wrong sandwich order,grandson's order incomplete, asked fot ketchup, 1 package given, seems like it was to busy to get much correct, waited 10 minutes to get order
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February 2024 by Josue Del Valle
Absolutely awful. 2/17/2024 @ 4:15 pm, kids working there were horseplaying around and talking dirty. Food took forever to make.
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January 2024 by Christina Zurcher
I am giving three starts instead of two because at one point this was a 5 star Mcdonalds. When my daughter was little and even up until the few months or so ago I considered this location to be excellent. I know families that drove from Manchester and East Hartford because this Mcdonalds was superior. I am saddened to report this is no longer the case. The last few times I have eaten here (and last night will be my last until things change) the food quality has really diminished. All staff is on their phones constantly. If you have a free moment and want to check your phone go for it. When you have a huge line it's not the time to Facetime and be in an argument with your significant other. While I understand most of the staff are young it's really not an excuse. Last night was the second time I had brought my husband home a Big Mac that was completely saturated with dressing and literally thrown in the wrapper. Not just on the top of the burger had dressing but the middle and bottom as well.It was as if someone put it together laughed and said screw the person that gets this thing. It ended up in the garbage and my hubs was nauseous all night. Maybe it's because the long time manager (who was wonderful as was her staff) is no longer there. I'm hoping one day this changes. Until then I won't be returning. Really disappointing.
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January 2024 by Teresa Murdock
A quick meal that satisfies, yum.
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January 2024 by Dan Hill
Unbelievably slow. Took 18 minutes to get a sweet tea. Other people waiting for food waited much
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January 2024 by Anne Marie Pressamarita
Never fails everything I order food there its ice cold or completely Wrong. All so you get a terrible attitude from the 1 person at the window taking orders, if i didn't have grandchildren I would Never go
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January 2024 by Brandon Oleary
Cashier was very warm & friendly.I received the food very promptly.Parking: Large parking lot/easy to find space.
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January 2024 by Kendall Okeke
Their service is trash. It takes them 500 hours just to make an order. The employees are also very unprofessionalParking: n/a
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January 2024 by ires carilli
Went through the McD drive thru today.. the SVC is not the same since the kiosks went up, but we decided to revisit.. staff doesn't smile and has poor to minimal eye contact.. I purchased a breakfast sand and coffee...during the transfer of the coffee hot mind you the lid pops off and the server blames me.i thinking several how dare you..don't ask how I'm doing...though she did eventually, and at my age I'm not a novice at taking a cup from a server....the lid was not securely placed ..I was upset my hand hot and thank you new england climate....the steering wheel was cold....but I'm not going back to the Glastonbury McDonald's...you have soured me for good ...
